Account Manager II
Computershare

JOB DESCRIPTION

Location: Saint Paul, MN (Hybrid)

This role is a hybrid position and is going to be based at our Saint Paul, MN or Columbia, MD office location, with the option to work remotely for some of your working week. If you're currently in a fully remote role and are not within a commutable distance to a Computershare office, you're eligible to apply and maintain your remote working arrangement should you be the most suitable candidate for the position.

We give you a world of potential

We are an industry leader in corporate trust solutions providing innovative products and market expertise to our diverse client base, which includes major corporations in the private and public sectors as well as governments and institutions. With a best-in-class reputation built on our high-touch approach to client service welookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

If you are a highly motivated individual with a passion for sales generation, then you need look no further for your next opportunity!

A role you will love

The Account Manager II position in Corporate Trust Services Operations will focus on developing and maintaining strong customer relationships for BSA/AML/KYC outreach and Due Diligence Review for all Corporate Trust accounts.

Some of your key responsibilities may include:

• Ensures the accurate establishment, administration and operation of the accounts.
• Ensures compliance with regulatory and risk management policies.
• Acts as a resource to newer Account Managers.
• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• Emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

What will you bring to the role?

As you've probably gathered by now, we are looking for somebody with a real passion for customer service, ensuring regulatory compliance and will have the ability to work collaboratively with various stakeholders to achieve client success.

Other key responsibilities may include:

• Minimum of 4 years of experience in one or a combination of the following areas: trust, financial services, or account management
• Minimum 2 years BSA/AML/KYC experience. Customer Due Diligence knowledge, client outreach requesting and reviewing documents
• Minimum 2 years of Periodic review processing knowledge
• Advanced Microsoft Office (Word, Excel, and Outlook) skills
• Possess the ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical, problem solving and resolution skills with high attention to detail in a fast-paced environment with the ability to multi-task and maintain accuracy
• Responsible for reading and interpreting moderately complex trust and other legal documents in order to identify administrative and BSA/AML/KYC requirements and responsibilities.
• CAMS certification desired, but not required.
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment.

Rewards designed for you

Employee Share Plan.Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Ourhealth and wellbeing rewards can be tailored to support you and your family.

Save for Your Future.We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts.We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards.From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. The base pay range for this role is $78,000 - $95,000. This base pay range is specific to St. Paul, MN and may not be applicable to other locations.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

This job has expired.