ACD (Abortext Content Delivery) Application SME
Kforce Inc.

Kalamazoo, Michigan


Kforce has a client in Kalamazoo, MI that is seeking an ACD (Abortext Content Delivery) Application SME.Summary:seeking a highly skilled and experienced ACD (Abortext Content Delivery) Application SME to join our team. The successful candidate will be responsible for providing technical expertise and support for the ACD application, ensuring smooth and efficient operation.


  • Bachelor's degree must have (preferred in Computer Science)
  • 3 years of experience required; Prefer full product lifecycle experience
  • More technical than engineer experience
  • The ideal candidate will have a strong background in ACD version 7.2 and above, REST API, File Transfer, MS SQL Server, and SAML Single Sign on
  • Extensive experience with ACD version 7.2 and above (sister tool to a product development tool to windchill)
  • Strong knowledge of REST API and File Transfer protocols
  • Familiarity with MS SQL Server and SAML Single Sign on
  • Windchill experience (nice to have)

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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