This job has expired.
RESPONSIBILITIES:
Kforce has a client that is seeking an Applications Administrator in Fitchburg, WI.Purpose:The purpose of the Application Administrator is to install, configure, test, administer, monitor, and support our business applications (Custom and 3rd party) to ensure the highest availability and efficiency for our users.Responsibilities:- Responsible for operations of all line-of-business applications
- Act as the subject matter expert regarding application configuration and maintenance
- Lead and participate in application updates, reviewing documentation and following appropriate change management procedures to reduce risk
- Participate in problem management activities such as issue resolution and root cause analysis
- Maintain the helpdesk ticket queue, ensuring issues are addressed in a timely fashion, escalating when necessary and routing tickets to team members and/or vendors as appropriate
- Provide Tier 2 support for applications, working directly with end-users to troubleshoot and resolve reported issues
- Work closely with the Application Development team and appropriate vendor support team to tune and troubleshoot applications
- Leads efforts to develop and implement processes for application monitoring
- Monitors and reviews application activity, responding proactively to ensure continual availability
- Review and provide system reports regarding application activity
- Identify, communicate, and/or execute opportunities for optimizing and tuning application components to improve the end-user experience
- Participate in security and application audits, providing a wholistic view of application access and activity
- Promote changes adhering to IS and Corporate policies and procedures
- Collaborate daily with the appropriate IS team members to resolve reported issues and implement assigned projects
- Develop work plans and track/report status of assigned projects and tasks
REQUIREMENTS:
- Bachelor's degree in MIS or other related field or 4 years of related experience with a High School diploma/equivalent
- Experience with Windows Server platform, including application deployment and configuration
- Experience with system analysis and design
- Experience with the Microsoft Suite (i.e., Word, Excel, and Visio)
- Ability to provide written and verbal communication with technical and non-technical personnel
- Ability to work in a team-oriented, collaborative environment
- Able to support off hours processing
- Exceptional customer service
- Ability to lift up to 25 pounds
- Experience with sales-related business products, such as ERPs, CRMs, and ECMs
- Experience with T-SQL
- Experience with IIS
- Experience with XML
- Knowledge of REST and JSON
- Experience working with API's
- Experience with ticket tracking software
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
This job has expired.
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