Associate Tech Support Analyst
Horizontal Talent

Projects the candidate will be working on:

• Access Lifecycle Management, Hardware Deployment/Recovery. Phone and Desk-side IT Support. Inventory and organization.

Team and Team size:

• Part of a Team

Top Responsibilities:

• Call Center IT support and problem resolution
• Hardware Deployment/Setup/Recovery
• Desk-side IT support and problem resolution.
• System imaging and configuration.
• ITS Projects

Software tools/skills:

• Proficient in MS Office Suite. Understanding of basic IT communications. Familiar with Cisco Phones.

Skills/attributes:

• Good Communication; Organized, Dependability, Solid Customer Service.

Nice to have:

• Ability to Multi-task many assignments.

Working Time:

• 9am-6pm