Benefits Administrator & Reporting
Massimo Zanetti Beverage USA

Position Summary:

The person in this role will have ownership of and be the main point of contact for benefits and 401k plans (including compliance reporting) and all related inquiries, as well as assist with various reporting requirements to ensure compliance with vendor, federal, state, and local laws.

You will also be responsible for the accurate and efficient weekly and bi-weekly processing of all events related to benefits and be a back-up to payroll-related duties as needed. This includes assisting with the day-day questions and processing of both hourly and salaried employees who have questions, issues, or changes, as well as making adjustments to plans/new hire enrollments.

This is a great opportunity for a person looking to grow in their career - bringing best practices and efficiencies to the company. The right person in this role will be able to collaborate well with others, handle multiple priority projects to meet deadlines, and be extremely well-organized, detail-oriented, and a very strong communicator.

Job Duties:

Benefits Responsibilities-

• Lead 401k plan administration to ensure correct plans are in place and in compliance / in accordance with plan documents, annual audit and non-discrimination testing, approval of plan transactions (loans, distributions), ensuring accurate payroll deductions, timely contribution funding, QDRO administration, employee status changes, SPD updates, distribution of compliance notices.
• Handle questions from employees regarding benefits (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.)
• Run custom reports as needed (financial, MZB Group reporting, custom, compliance-related)
• Liaison between employee and benefit vendors to resolve issues.
• Participate in new hire orientations as needed - providing payroll and benefit education and assisting with HRIS registration and benefit enrollment.
• Coordinate annual Open Enrollment (OE), lead broker reviews, provide input on benefit plans, develop and distribute employee communications, system set-up for ADP employee self-service, facilitate OE meetings, perform benefit deduction audits, and close.
• Administer employee benefit plans: medical, dental, vision, life, FSA and disability insurance to include ensuring timely system updates for personnel changes, qualifying events, distribution of plan notices, processing claims, disability appeals, 3rd party sick pay and compliance testing.
• Review and reconcile carrier benefit invoices.
• Assist with MZB clinic administration and company wellness program.
• Develop an annual calendar of wellbeing activities to engage employees in our benefits.
• Prepare department correspondence, respond to agency requests, create and distribute employee benefit

reports as needed.

• Coordinate transfer of electronic data feeds to external vendors for newly eligible employees, termination of benefits, services, premiums, and plan administration.
• Responsible for overall administration and compliance for all NA benefit programs, including medical/dental/vision plans, LTD, STD, 401(k), wellness, etc.
• Assures benefits are in compliance with the provisions of the Employee Retirement Income Security Act (ERISA) and that appropriate reports (forms 5500) are filed timely with the Internal Revenue Service and annual retirement audits are completed timely; assures compliance with Department of Labor requirements and prepares responses to plan audits if necessary.

Payroll Responsibilities-

• Assist with special reporting related to benefits and payroll using ADP/HRIS tools; maintain accurate and updated employee information in HRIS system - includes maintaining confidential payroll, timekeeping, and personnel records
• Partner and collaborate with Payroll teams and act as a back up as needed to help handle employee inquiries and resolve issues, such as clocking in / time and attendance and communication with supervisors, as well as employees
• Assist with processing a variety of payroll information (direct deposits, W-4's, garnishments, bonuses, retirement contributions, disability payments, benefits and other deductions)
• Assist with timely departmental, financial, tax, and payroll reports for both internal and external requests
• Prepare for and assist external auditors by providing supporting documentation and information on internal departmental processes
• Perform reporting requests from internal and external clients, including tax-related information, non-taxable wages, and leave

Qualifications & Requirements:

• Bachelor's Degree or equivalent work experience in HR a manufacturing environment required
• Five years' experience in benefits administration / processing role
• Expertise with ADP WorkforceNow (or similar payroll platform) required
• Must have some experience processing payroll in an environment that clocks in/out (preferably on a weekly basis and with over 100 employees)
• Must be well-versed in all compliance-related practices relating to benefits
• Experience with time/leave administration required
• Must be extremely organized and capable of prioritizing multiple high priority projects at a time
• Excellent verbal and written communication skills (imperative that communication back to employees is strong and detailed)
• Must have strong analytical and problem-solving skills, as well as detail-oriented
• Must have strong reporting capabilities (HRIS experience or efficiencies with Pivot Tables)
• Working knowledge of HR policies and procedures, payroll tax and compliance laws, and ability to keep information confidential
• You must have a desire to be engaged with the employees at all levels of the organization and focused on building relationships to provide "best in class" service for internal customers
• As a member of the HR team you will have a responsibility to help develop the culture at MZB-USA

Equal Opportunity Employer: disability / veteran. All qualified candidates will receive consideration for employment

without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran

status.

Massimo Zanetti Beverage USA is proud to be an equal opportunity employer and we are committed to creating an

inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants

without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital

status, military service, veteran status, political affiliation, disability, or any other status protected by law. MZB-USA

also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce.

General Statement:

This is a description of the general duties and level of work performed by employees assigned to this position. It in no way states or implies these are the only duties to be performed. Employees will be required to perform other duties as assigned. This position requires ongoing training in accordance with the attached job training matrix.

Company Overview:

Massimo Zanetti Beverage USA (MZB-USA) is the largest fully integrated coffee company in the US delivering innovative solutions for the home, office, and foodservice with a long tradition of exceptional quality. Parent company, Massimo Zanetti Beverage Group, is a world leader in the production of roasted coffee and other products such as professional espresso machines and office coffee brewers. The Group is comprised of over 40 companies and manages different activities from the procurement of coffee to its consumption, and operates multiple manufacturing and distribution facilities across Europe, Asia, and the Americas. Its flagship brand Segafredo Zanetti® is known globally and includes a global network of over 300 espresso cafés.

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