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ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS's Business Operations group helps run, improve and transform our clients' full spectrum of business processes and operations, thoughtfully designing solutions focused on operationalizing analytics and implementing cutting-edge automation technologies. Our teams support both project-based and outsourcing solutions that go beyond streamlining operations and reducing costs to deliver domain-focused insights, practical innovations and a superior customer experience.
Business Operations individuals work across different areas including incentive compensation, call planning, meetings and events, process automation using Robotic process automation, customer-centric marketing, forecasting, master data management, value and access, research and development and marketing operations. Our Business Operations teams act as trusted problem-solvers and client connectors.
During their career at ZS, Business Operations team members will get a chance to work on a variety of projects that can be largely classified into the following categories. Each specialization applies some unique skillsets that team members are expected to learn over time.
1. Ops Analytics: Leveraging analytics to solve clients' business problems and operationalizing them. Addressing business concerns and improving program design through ad-hoc analytics.2. Data & Technology: Configuring and operating data and technology solutions to enable business insights, capability adoption and change management. Engaged in end-to-end tech cycles including requirements gathering, user acceptance testing and operations.3. Process Transformation: Managing and optimizing operations, transforming processes through Intelligent Process Automation, and advising internal and external teams on ways to improve operations.
BUSINESS OPERATIONS ASSOCIATE CONSULTANT/INCENTIVE COMPENSATIONBusiness Operations Associate Consultants (BOACs) manage key work streams that support our clients' business processes and operations. BOACs solve structured problems, develop best practices for operating and optimizing business processes, leverage mathematical skills to derive data-driven insights for clients to solve business problems, create deliverables, perform analyses and respond to ad hoc queries from the clients. This opportunity will be supporting work within our Incentive Compensation practice at ZS.
Posted about 6 hours ago
Posted about 4 hours ago
Posted about 4 hours ago