Channel Specialist Samples
Mohawk Industries

Are you looking for more?

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

We are looking for a Channel Specialist to help execute our go-to-market strategy. This role will oversee the entire Sample SKU lifecycle from new style launch through phase out and drop.

Our Channel Specialist is responsible for meeting all customer needs and continuously seeking opportunities to build a trusting relationship with assigned customer groups.

What you'll do:

• Collaborate with product team, sales and marketing to ensure samples are set up correctly and production will meet given deadlines.
• Will be over 12 major accounts such as Lowes, Home Depot, and Carpet One, and 15 minor accounts like Floors to Go and FCI.
• Responsible for meeting the annual launce demand and servicing market needs during convention season.
• Monitor and maintain accuracy of labels, cards, decks, blankets, etc., including when product or strategies changes occur, informing samples master data team when edits are required.
• Create and maintain sample project tracking grids and produce reports to measure KPI's against departmental goals.
• Identify and implement best practices to enable better performance of the entire team and organization.
• Serve as a point of contact for assigned customer(s) through effective communication, quick resolution of issues or complaints, accurate status updates, etc.
• Load product demand into IBP system for designated channel merchandising samples.

What you have:

• Bachelor's degree in marketing, business or related discipline (preferred)
• Ability to collect, analyze and report data in a concise, accurate and well-organized format

What you're good at:

• Communicating and negotiating effectively with internal and external customers.
• Working collaboratively as part of a fast-paced team, with strong personal organization, poise and professionalism.
• Responding quickly to customer/consumer issues with a positive and empathetic attitude.
• Presenting and explaining technical information in a way that establishes rapport, persuades others and gains understanding.
• Problem solving, including identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals.
• Providing a strong attention to detail and accuracy to daily tasks, as well as special projects.

What else?

• We're located in a pretty great spot - check out this video to see what we mean
• This is an on site role located in Chatsworth, GA
• This person will have 5 direct reports

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Nearest Major Market: Dalton

This job has expired.