Claims Assistant I
AmTrust Group

Overview

AmTrust Financial Services, a commercial insurance company, has a need for a Workers' Compensation Claims Assistant. The WC Claims Assistant will provide assistance to Workers' Compensation claims adjusters by performing a variety of support services. The Claims Assistant position will report to a Supervisor.

Responsibilities

• Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor
• Assists adjusters in contacting insureds or other involved persons to obtain missing or incomplete information
• Receives and/or returns telephone calls as directed by claims adjuster
• Performs general maintenance of claims documents in the claim files
• Other tasks as assigned by adjusters or supervisor

Qualifications

• Thorough knowledge of workers' compensation claims procedures and policies
• Ability to take direction and make decisions
• Self-organized and detail oriented
• Ability to learn new procedures quickly and adapt to a changing environment
• Professional telephone demeanor and good oral and written communication skills
• Ability to work well under pressure and multi-task in a fast-paced environment
• Basic understanding of business technology
• Ability to work in a team environment

Education/Experience
• High school diploma
• Some college preferred
• 1- 3 years of experience in a worker's compensation claims department or related experience

What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.