Client Navigator - Community Behavioral Health Center
Inspire Diagnostics

An exciting opportunity exists as a Client Navigator in our Community Behavioral Health Center! We are looking for a compassionate and professional team member to guide clients through the Same Day Access behavioral healthcare appointment, process, and continued follow-up.

Responsibilities include:

• Manage the client's visit to Aspire from the intake process, through the visit with the clinician, and through the care process
  
• Respecting the client's choice, explain and collect informed consent for treatment and participating in the grant funded activities, and ensure that clients are fully informed of their legal rights
  
• Collect and accurately document intake assessments prior to the clinician visit
  
• Manage several clients each day at different points in their initial visits and treatment plans
  
• Support client's non-clinical needs with deep understanding of both Aspire and community resources to remove barriers to the client's recovery, including addressing social determinants of health
  
• Participation in Daily Care Huddle to help determine best course of action for each client
  
• Takes vital signs and weight of client and record in electronic health record
  

The Community Behavioral Health Center: "A Model of More"

• More Access
  
• More Substance Use Disorder Services
  
• More Integration
  
• More Levels of Care for MassHealth Members
  

Aspire Health Alliance has been designated by the state to operate a Community Behavioral Health Center (CBHC). Aspire's CBHC serves MassHealth members from the South Shore specifically Milton, Quincy, Braintree, Randolph, Weymouth, Hingham, Cohasset, Norwell, Hull, and Scituate.

Schedules:

Full Time (40 hours/week): Monday - Friday 9 am - 5 pm

Part Time (20 hours/week): Flexible within clinic hours: Monday - Friday 8 am - 8 pm

Offering great benefit package!

• Tuition remission program - 100% tuition for undergraduate coursework in a Massachusetts College or University
  
• Health/dental insurance
  
• Generous paid time off
  
• Various opportunities for career advancement
  
• Commitment to provide quality training to our staff
  
• Group discounts on cell phones, movie tickets and various club memberships
  
• Company contribution to retirement plan
  
• Company paid life insurance
  
• Opportunities to attend in-service trainings and more...
  

Required Skills

• Excellent communication skills and ability to work successfully and collaboratively with internal and external colleagues
• Compassionate attitude, professional demeanor
• Ability to assess situations and use appropriate judgment to determine most appropriate course of action
• Time management and ability to successfully organize priorities
• Willingness and ability to support a diverse population of patients

Required Experience

• Bachelor's degree Required in a healthcare-related field is preferred
• Knowledge of the health care system and experience or ability to work with busy clinicians to help manage a successful client visit
• Prior experience in researching, and knowledge of community services available for clients
• Prior experience in taking vitals preferred or willing to be trained.
• Community Health Worker (CHW) Certification preferred

Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual's capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

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