Collections Centralization
Maxim Crane Works LP

Role: Collections Centralization



Location: Bridgeville, PA

Reports to: Joe Keefe



About Maxim Crane:



Maxim Crane is a coast-to-coast crane rental and lift solutions company specializing in crane rental and turnkey lifting services including operated, maintained, and bare rentals. As specialists within our field, we offer innovative solutions to meet your project’s needs. With one of the most modern and extensive fleets of portable cranes in the world, Maxim Crane can supply you with equipment with a range of capacities. Situated in over 60 locations, each branch can provide management services, including transportation, risk management, safety and insurance programs that are unparalleled in the industry. With our expansive resources, we are a one-stop shop for your project needs.



Summary:

We are looking for a competent Collection Centralization to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.



Duties and Responsibilities:


* Monitor accounts to identify outstanding debts
* Investigate historical data for each debt or bill
* Find and contact clients to ask about their overdue payments
* Take actions to encourage timely debt payments
* Process payments and refunds
* Resolve billing and customer credit issues
* Update account status records and collection efforts
* Report on collection activity and accounts receivable status
* Additional responsibilities may be assigned by management

Skills


* Proven experience as a Collection Specialist or similar role
* Knowledge of billing procedures and collection techniques (e.g. skip tracing)
* Familiarity with laws related to debt collection (e.g. FDCPA)
* Working knowledge of MS Office and databases
* Comfortable working with targets
* Patience and ability to manage stress
* Excellent communication skills (written and oral)
* Skilled in negotiation
* Problem-solving skills
* High school diploma; Associate’s/Bachelor’s degree is a plus



Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment on the basis of their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled