Community Health Worker
Community Health Center

Waterbury, Connecticut

This job has expired.

Job Description Summary:
Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.

Job Description:

The Community Health Center, Inc. cares for 150,000 patients every year at sites across the state. Patients of CHCI have access to a wide range of services and specialties such as medical, behavioral health, and dental care all in one location. We know that many of CHCI patients have complex lives and taking care of their own health or the health of family members can't always be the number one priority. CHCI is excited to have Community Health Workers (CHWs) join the team to help our patients tackle the everyday challenges they experience. Working to resolve common social determinants of health can improve our patients' overall wellness and their lives.


  • Attend a tailored training program through Penn Center of Community Health Workers.
  • Track work hours and commitments to obtain CT State CHW certification.
  • Review referrals to determine eligibility for CHW support services.
  • Connect with patients directly at our health center sites, in the community, or in patient's homes to conduct a social determinants of health needs assessment.
  • Assist patients to set health management goals based on provider recommendations.
  • Integrate patient's personal and medical/behavioral health goals to develop a comprehensive care plan.
  • Address issues with social determinants of health that are impacting their ability to reach their goals.
  • Collaborate closely with the patient's healthcare team (including appropriate community resources), to assure that the patient is adhering to referrals and recommendations developed around their health goals.
  • Develop metrics to properly evaluate goal progress.
  • Provide recommendations to the health care teams, based on level of care needed to optimize outcomes and minimize risk.
  • Complete follow-up calls and visits to patients as needed, on a case by case basis.
  • Assist patients with organizing their records, making follow-up appointments, and filling prescriptions.
  • Help patients fill out applications for benefits to obtain additional assistance, such as SNAP.
  • Attend weekly case review meetings with supervisor and other CHW's.
  • Document each patient encounter in the patient's electronic health record.
  • Communicate regularly with patient's primary care team.
  • Attend CHC site specific meetings, as needed.
  • Other duties as reasonably assigned.

  • Long- term Resident of community served by CHC, with strong knowledge of the resources in that community.
  • Associates Degree required.
  • Bilingual- English and Spanish
  • Excellent oral and written communication skills.
  • Ability to carry out written and oral instructions.
  • Demonstrated experience in the area of obtaining community resources/advocating on behalf of the patient.
  • Comfortable with computer data entry, experience working with an electronic health record preferred.
  • Able and willing to work full time
  • Two references
  • Prior experience as an outreach worker preferred

  • Reliable transportation
  • Comfortable walking/driving in the community served
  • Working between an office and community setting

Community Health Center of Waterbury

Time Type:
Full time

This job has expired.

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