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Title: Community Relations Coordinator - CRC
Facility: St Joseph Continuing Care Center
Zip: 71203
Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.
Job Summary:
The overall purpose of the Community Relations Coordinator is to build Community’s census by being the primary coordinator for referrals, tours and admissions. The Community Relations Coordinator has responsibility for ensuring that all information is obtained, documented and communicated to the appropriate staff within the Community. The Community Relations Coordinator is responsible for timely conversions of inquiries to admissions.
Qualifications:
• Preferably one-year experience in a long-term care setting with demonstrated
evidence of census development.
• Excellent verbal and written skills required; public speaking skills may be
necessary.
• Ability to read, write, and speak English.
Essential Functions:
• Responsible for obtaining family commitment to tour Community on viable
referrals. Conducts a professional tour utilizing clinical and financial
personnel with objective of gaining admission.
• Conducts the admission process of signing and explaining admission
policies and procedures to residents and family. Ensures all paper
work is complete upon admission.
• Coordinates gaining admission approval for all referrals.
• Ensures that budgeted census mix is met or exceeded.
• Attends daily department manager meeting to update on referrals, admissions
and follow up on all outstanding issues in order to obtain admission.
• Responsible for ninety-day marketing plan to achieve goals for occupancy and
quality mix targets.
• Identifies barriers to the admissions process and communicates them to the
Executive Director and Director of Business Development.
• Responsible for conducting sales calls to designated targeted referral sources
which may include but not be limited to physicians, hospitals, social workers,
and community organizations.
• Documents all necessary information on inquiries utilizing inquiry follow-up log.
• Serves on various committees as requested by Executive Director.
• Has reviewed Cantex Continuing Care Networks’ Clinical Policies and
Procedures for Abuse Prevention and knows the employee\'s responsibility to
enforce it.
• Attends weekly in-services, understands, and complies with Resident Care
Management Systems.
• Performs other duties and/or tasks as assigned.
If this is something that interests you, please feel free to apply in person where you will be able to speak with someone from our Management Team.
We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.
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