Community Relations Specialist
Mohawk Industries

Are you looking for more?

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Mohawk is looking for a Community Relations Specialist who can create and maintain a favorable public image for the Wood & Laminate facilities and engage the communities in their surrounding areas across NC and VA. This role will be based in the Thomasville, NC facility.

This position will be responsible for developing the Mohawk public image and embedding our employer brand in the local communities while engaging with the Mohawk workforce to gain insights, ideas, and feedback on how we can better connect to our communities. This position will be an ambassador for the company and for our people, representing our voice and vision within the community, opening dialogues and creating opportunities to engage with and support more of what matters - for everyone.

What you'll do:

• Develop and manage community outreach events by creating compelling campaigns that align with identified external and internal audiences across the local communities.
• Build rapport and partnerships with local influencers and officials to keep a strong pulse on Mohawk's reputation in the community and maintain a consistent flow of feedback on potential improvement opportunities.
• Understand the needs of the facilities and illustrate those needs to the local officials to assist in driving solutions and improvements within the community to benefit our employees.
• Identify and deploy action plans to enhance the Mohawk brand in the surrounding communities.
• Work closely with Mohawk's marketing and communication teams to ensure consistency and reach of messages.
• Establish and lead an employee resource group focused on employee recognition, employee engagement, and community involvement.
• Identify and deploy communications to the most effective channels within each of the local communities.
• Provide consistent feedback to the site HR team on key findings and feedback received, both internally and externally, and provide recommendations on solutions to address any improvement opportunities.
• Source and create content for Wood and Laminate social media channels, expanding the reach of those channels as an opportunity to promote the employer brand and engage employees, prospective employees and community members.
• Maintain and share a monthly event calendar with all employees on identified opportunities to participate and engage in community events.

What you have:

• Bachelor's degree in a related discipline and 1-3 year's social media and content marketing experience
• A willingness to learn on the job and grow your career

What you're good at:

• Working collaboratively as part of a fast-paced team, with strong personal organization, poise and professionalism
• Communicating effectively with a wide range of individuals in written, oral and interpersonal form
• Creating effective content campaign strategies on social media, email, text messaging and other platforms
• Engaging your emotional intelligence when facilitating conversations with local influencers, city officials, customers and responding to queries on behalf of the Mohawk Team.

What else?

• Expect to travel approximately 40% for community events, customer visitation, etc.
• While we're a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Nearest Major Market: Greensboro

This job has expired.