Coordinator, Contract Management Reverse Servicing
Ocwen

JOB DESCRIPTION

The Contract Management Coordinator / Affidavit Team member is responsible for the timely review and execution of legal documents drafted by outside legal counsel. The duties of this job require a high degree of detailed analysis and maintaining established standards of quality for documents with both financial and legal terminology used in legal proceedings. Drive, determination, and a self-disciplined approach to achieving results are necessary skills for successful job performance.

Responsibilities:

• Review and execution of a variety of documents for court proceedings pertaining to servicing mortgage loans., (documents such as affidavits (sworn statements), declarations, complaints (petitions to commence first legal), deeds, Certification of Proceeds, Pleadings, Proof of Claims, Loss Mitigation Affidavits, Real Estate Owned (REO) supporting documents, etc. These documents are required in support of the Foreclosure proceedings, Bankruptcy proceedings, and REO transactions.
• Notarization of legal document while ensuring you meet all state notary guidelines
• Review and confirm the accuracy of documents drafted by outside counsel
• Ensure all the steps taken during the verification, execution and notarization of documents are in compliance with Ocwen's policies and procedures, state and federal laws
• Communicate with investors; vendors, attorneys, other business units teams, Ocwen's legal and senior leadership to manage cases toward resolution
• Produces error free work material by assuring data and documents are consistent, error-free, formatted properly, and compliant to Ocwen, investor, state and federal verbiage requirements
• Associates must be able to adhere to the training plan and certification processing order to become proficient in all and every document handled by contract management
• May be called upon to testify on behalf of Ocwen in legal proceedings regarding executed documents
• Navigate effectively through the system of record to ensure all information within all documents are verified in a timely manner
• A team-player: Work with co-workers to assist in achieving department goals

Key Result Areas:

• Maintain department quality standards
• Meet or exceed individual departmental standards

Qualifications:

• High School Diploma, GED, equivalent certification, or military experience
• The ideal candidate has Mortgage Loan Servicing experience, with emphasis in Foreclosure and/or Bankruptcy processing
• Knowledge of the Foreclosure process (Complaint, Affidavit of Debt, Substitution of Trustee, Foreclosure Deeds, etc.) preferred
• Knowledge of the Bankruptcy process (Proof of Claim, Motion for Relief, Reaffirmation Agreements, etc.) preferred
• Foreclosure and/or Bankruptcy terminology
• Detail oriented
• Excellent written communication skills
• Proficient with Microsoft applications (Outlook, Word, Excel, Access, PowerPoint)
• State Notary required (Will be paid by company)
• Ability to work effectively in a fast-paced environment
• Ability to multitask
• Financial Knowledge preferred
• Organizational and time management skills (ability to prioritize efficiently)
• Good problem solving skills

ABOUT US

Company: PHH Mortgage

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients - representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions - to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining \"customers for life.\" We strive to be a natural extension of each client's team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today's regulatory demands and changing market conditions.

Our Service Excellence philosophy is: We consistently deliver on our commitments to customers, clients, investors, and colleagues through caring service, integrity and creative solutions. This philosophy is embraced by achieving our CARE service standards, which stands for Caring, Accurate, Responsive and Empowered. As a service organization, PHH firmly embraces this philosophy and recognizes that our collective success is an outgrowth of our employees, processes, and focus on operational execution and service delivery. As a member of the PHH team, you will receive tools, training and support to help deliver on our service objectives. Within our Service Excellence philosophy, we expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism; and achieve results consistent with our CARE standards.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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