Corporate Communications & Engagement Coordinator
Gamestop, Inc.

Grapevine, Texas

This job has expired.


Description:

SUMMARY

Working with general supervision, the Corporate Communications & Engagement Coordinator will oversee all aspects of our corporate giving strategy, assist with our internal communications strategy, and assist with our overall employee engagement strategy. This role interacts with a supervisor several times a week, perhaps daily, to receive guidance and feedback. Some non-routine activities may require a supervisor's advance approval.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

  • Foster strong relationships with internal stakeholders to develop clear, consistent, and creative communications, that drive strategic business objectives
  • Identify impactful weekly content designed around storytelling principles to personalize the narrative in a way that resonates, is relatable, and captures GameStop's culture and values
  • With supervisor vision, assist in website development, monthly webinar scripting, video production needs, and executive presentation assistance for employee events
  • Collaborate and align with executive leaders, communications, and engagement teammates to activate and cascade priority business messages and campaigns
  • With supervisor guidance, moderate associate comments and feedback on internal communication channels
  • Partner with the Creative Services team to develop complementary visuals and videos for internal use, when appropriate, like managing posters, acrylics and internal TVs throughout the building
  • Collect and analyze data to support internal stakeholders in understanding performance of communications' tactics; adjusting strategies and optimizing approaches
  • Manage charitable contributions which includes fiscal management, processing and tracking of corporate giving and budgets, and managing donation requests
  • With supervisor guidance, coordinate community sponsorships and events
  • Liaise with GameStop Employee Resource groups to create consistency and cohesion amongst ERG charitable events to promote GameStop's CSR strategy
  • Assist teammates with additional engagement activities, including but not limited to new hire events, collaboration days, holiday parties, etc.

General Duties/Responsibilities

  • Manage relationships in a manner acceptable to others and to the organization; adhere consistently with all organizational policies related to our respectful workplace
  • Demonstrate a consistent commitment to associate-focused service by prioritizing associate-based requests, responding quickly and favorably to associate-based feedback, and proactively seeking ways to help associates tell impactful stories
  • Work collaboratively with others within and outside of his or her function to achieve goals, simply processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on time
  • Responsible for adhering consistently with all employment policies as stated in the employee handbook provided or as provided by his or her supervisor
  • Model the high level of customer service expected of all GameStop associates including, but not limited to, responding to voice mails and emails within organizationally defined timeframes, completing projects as committed, responding to others' feedback appropriately, and making optimal use of organizationally limited resources by offering assistance to other functional teams when appropriate
  • Model team commitment by adhering to the team's expectations and guidelines; fulfilling team responsibilities; and demonstrating personal commitment to the team by being cooperative, collaborative, and flexible

RELATED COMPETENCIES

  • Communication- Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
  • Curating Content: Candidates must demonstrate skill in working on multiple digital platforms and with varied means of storytelling, including video, podcasts, infographics and more.
  • Planning and Organizing- Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate
  • Customer Focus- Ensuring that the customer perspective is a driving force behind decisions; crafting and implementing service practices that meet customers' and organization's needs
  • Continuous Improvement- Reviews processes to determine any gaps between current outputs and expected requirements

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • Bachelor's degree in Communications, English, Journalism, Public Relations or Marketing; at least three years of additional related experience may be considered in substitution
  • 1-2 years communications experience

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

  • Proficient networking skills
  • Proficient organizational skills with the ability to work under high pressure and handle multiple tasks concurrently
  • Possess proficient analytical, problem solving, and decision-making skills
  • Proficient ability to maintain stable performance under pressure or opposition; such as time pressure or ambiguity
  • Proficient ability to work collaboratively with others; conduct working relationships in a manner acceptable to others and to the organization
  • Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook, PowerPoint and Word
  • Demonstrated ability to model customer-focused behaviors leading to outstanding customer experiences
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities


 


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