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An exciting opportunity exists to join the ProAssurance family of companies!
We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1000 employees operating in all 50 states, we are well positioned to offer career opportunities to individuals interested in professional growth.
This position supports our healthcare professional liability line of business.
Preference is for the position to be based in Birmingham AL. Internal candidates can also be based in one of our regional office locations, and external candidates will be based in our Birmingham AL office only.
The primary responsibility of the Credentialing Specialist position is to respond to requests and inquiries from insureds, agents, employees, and 3rd parties through phone calls, e-mails and faxes. The Credentialing Specialist should demonstrate outstanding customer service skills and foster positive relationships with insureds, agents, and internal customers.
Essential Duties and Responsibilities:
50% - Respond to requests for Certificates of Insurance ("COI"), Claims Histories and Loss Runs from insureds, agents, employees, and 3rd parties through phone calls, e-mails or faxes, demonstrating outstanding customer service skills with accuracy and timeliness. Process includes:
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