CRM Applications Manager
Siemens Medical Solutions USA, Inc.

Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

Join our team now at Siemens Healthineers as a CRM Application Manager focused on the Lead to Opportunity CRM Sales Process

This is a role well suited to an ambitious professional, looking for the next step in their career. As a CRM Application Manager, you will be responsible for:

• Identifying, understanding, and solving Customer Relationship Management (CRM) related issues
• Managing projects consisting of various departments (e.g. IT, external vendors, country sales and sales support staff) to provide digital CRM related solutions
• Establishing and executing plans to ensure the quality and effectiveness of those solutions
• Product Owner for a digital product and/or application within the CRM lead to opportunity arena, including customer-facing application interactions
• Communicating effectively with various stakeholders throughout the understanding and solutioning processes
• Driving innovation CRM projects or prototyping workstreams for early customer validation and leading idea generation as well as evaluation of innovative ideas in regards to their future business potential

This position may suit you best if you are familiar with what is below, and would like to develop your career with Healthineers:

• The complete software development life cycle (including requirement management) and the application of the Agile methodology
• Determining the root cause of business problems and developing business cases showing the value in solving them
• Developing and executing project plans and leading project teams; developing and grooming a product backlog
• Change Management - including communication planning and execution, and ensuring user adoption of digital CRM solutions
• The pain points surrounding the sellers of today and sales managers - preferably in a Healthcare market
• Oracle Sales Cloud or other large commercial CRM platforms - including opportunity, account & contact management, sales engagement and marketing/sales connections
• Applying Healthineers Performance System principles and/or Lean/Six Sigma concepts
• Working with project members to establish innovative thinking and creativity

Required skills to have for the success of this role:

• 5+ years of Business Analysis, Data Analysis, IT Analysis, Project Management, Product Owner, Sales Support
• Bachelor's Degree, Master's Degree preferred
• Strong business communication skills, including written, verbal, and presentation skills
• Project management skills with the ability to motivate and lead project teams
• Some experience in innovation processes, leading cross-functional teams, and culture of experimentation would be a benefit

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers

If you wish to find out more about the specific details before applying, please visit: https://usa.healthcare.siemens.com/about

As an equal-opportunity employer, we are happy to consider applications from individuals with disabilities.

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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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