Customer Care Specialist
Beacon Hill Staffing Group, LLC

Minneapolis, Minnesota

This role will be responsible for the resolution of customer issues, complaints and problems that are escalated beyond the store and franchisee teams. This includes responding in a timely manner to inquiries, finding creative solutions, and resolving customer issues by utilizing all resources available, including but not limited to process review and enforcement, discussion and negotiations with Flagship and Franchise Owners and staff, and partnership with Franchise Business Managers, Legal, Brand and other relevant internal teams. Must handle confidential information/patient history on a consistent basis.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

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