Customer Service Administrator
Hendrickson

Kendallville, Indiana


Area of Accountability:

Responsible for data entry and clericalsupport to the Customer Service team including QAD navigation and dataintegrity.

Major Responsibilities:

Generaldataentry and provide clerical support of work processing and spreadsheets forcustomer service staff

Filescorrespondence and other records

Actsas backup to switchboard

Compliesstatistical reports

Providescustomers with Proof of Deliveries

Completeresearch for customer disputes

Process specific open order reports.

ProcessTruck Down orders

Redateorders due to customer logistic issues

ProcessRMA's and all the research prior to

Discreteorder entry for all manual orders

Qualifications:

High School diploma required

Secondary education preferred

1 years administrative experience required

PC skills (MS office, PowerPoint, Excel) required

MRP experience preferred

Hendrickson is an Equal Opportunity Employer

Additional Information

  • Requisition ID: 240000H6



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