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-Accurately keys both verbal and written orders after verifying content and/or calculating hash totals.
-Verifies daily check-off sheets to ensure all required orders are entered in the system.
-Accurately processes all documents related to billing (including credits, delivery confirmations, etc.)
-Communicates with both internal and external customers to investigate and resolve discrepancies in the order-to-cash process.
-Maintains files for all order-to-cash transactions and their supporting documents.
-Assists others in meeting daily and periodic deadlines.
-Special projects and miscellaneous duties as assigned.
Education and Experience
-A high school diploma (or equivalent) plus one year of related order-to-cash experience is required.
-One year of post-secondary education with emphasis on business and/or accounting related discipline is preferred.
Necessary Knowledge, Skills and Abilities
-Excellent communication skills
-Strong customer focus
-Proficiency with Microsoft Windows, intermediate Excel skills
-Reliable and ability to meet deadlines
-Detail-orientated
-Team player
-Proficient 10-key skills
-Ability to research and resolve order-to-cash related problems
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