Customer Service Associate
Dean Foods

Cedarburg, Wisconsin

This job has expired.


-Accurately keys both verbal and written orders after verifying content and/or calculating hash totals.

-Verifies daily check-off sheets to ensure all required orders are entered in the system.

-Accurately processes all documents related to billing (including credits, delivery confirmations, etc.)

-Communicates with both internal and external customers to investigate and resolve discrepancies in the order-to-cash process.

-Maintains files for all order-to-cash transactions and their supporting documents.

-Assists others in meeting daily and periodic deadlines.

-Special projects and miscellaneous duties as assigned.

Education and Experience

-A high school diploma (or equivalent) plus one year of related order-to-cash experience is required.

-One year of post-secondary education with emphasis on business and/or accounting related discipline is preferred.

Necessary Knowledge, Skills and Abilities

-Excellent communication skills

-Strong customer focus

-Proficiency with Microsoft Windows, intermediate Excel skills

-Reliable and ability to meet deadlines

-Detail-orientated

-Team player

-Proficient 10-key skills

-Ability to research and resolve order-to-cash related problems


This job has expired.

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