Customer Service Rep
Roth Staffing Companies

Position: Over the Phone CSR Rep

Hours: Mon - Friday 7:30am - 4pm

Duration: Temporary to Permanent opportunity

Location: Rancho Bernardo

Pay Rate: $22/hr

A large company is growing their Customer Service department and looking for new team members! This team focuses on supporting current customers, offering support and ensuring using product features. To be successful you must be comfortable on the phone, working customers through "how to" instructions and offering support as needed.

Job Duties:

Answer customer calls

Offer technical support to use products etc

Outbound calls to customers to ensure using products

Documenting interactions

Assist team members

Requirement:

1+ Year over the phone Customer Service experience

Strong communication skills, written and verbal

Good technical skills including typing and ability to learn CRM system

Willingness to accept at temp to hire role

If you have relevant experience we'd love to connect and share details of the position and consideration!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.