Day Lobby Porter - Paradise Inn - Seasonal - $16.50
Guest Services

Imagine looking back on that time you spent a summer working on an active volcano. Venture through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier.

Rainier Guest Services manages Jackson Visitor Center and Paradise Inn located high on the mountain with a gorgeous view of Mount Rainier's peak, National Park Inn tucked within the lush forest, and Sunrise Day Lodge with its gorgeous meadows and unequalled skyline. Any one of these could be your home for the summer!

We operate year-round, but because Mount Rainier is one of the snowiest places in the lower 48 states, our primary season is the warmest part of the summer from Memorial Day through Labor Day.

Our team of around 240 dedicated, talented, and friendly associates serve the summer influx of guests who come to the mountain to experience the same serenity, wonder, and magnificence you'll experience every day!

Our Summer 2024 Season Runs May through September!

Day Lobby Porter - Paradise Inn - Seasonal - $16.50

JOB DESCRIPTION: PARADISE INN DAY LOBBY PORTER UNIT 8550

JOB SUMMARY
Keep public areas and grounds of hotel clean, take guests' baggage to and from hotel parking lot and rooms, assist front desk staff in various guest service responsibilities, receive orders and stock merchandise for hotel, restaurant, and gift shop.

This position reports to the Location Manager.

ESSENTIAL FUNCTIONS

• Greet hotel guests and park visitors in a friendly manner, provide information and services including carrying baggage up and down stairs to or from their room or car.
  
• Maintain cleanliness of public areas of hotel by dusting, emptying garbage, picking up litter, cleaning public restrooms, sweeping, mopping, and snow removal.
  
• Arrange and keep tidy both indoor and outdoor furniture.
  
• Bring wood from storage and maintain fireplaces.
  
• Assist guests through friendly interactions, answering questions, and completing tasks.
  
• Communicate effectively with front desk and housekeeping staff.
  
• Clean windows as needed/requested.
  
• Receive and stock kitchen, hotel and gift shop orders; assist delivery drivers in loading/unloading.
  
• Resolve guest concerns and complaints within scope of authority; refer to management as appropriate.
  

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School; High School Diploma/G.E.D. equivalent preferred.
  
• Strong interpersonal and communication skills.
  
• Strong Sanitation Habits and attention to detail.
  

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  
• Lift, carry, and push up to 20 lbs. regularly, 25-30 lbs. frequently, and up to 50 lbs. occasionally.
  
• Able to stand for extended periods and to climb multiple flights of stairs frequently carrying heavy loads.
  
• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English.
  
• Physical presence at the job site is essential to perform job duties.
  

EQUIPMENT USED

• General custodial equipment including vacuum, mop, broom, variety of cleaning chemicals and supplies.
  

• Required Personal Protective Equipment used: gloves and goggles
  

Housing Available

• This position is eligible for employee housing with a shared room.

DATE LAST MODIFIED: 10/5/23 NON-EXEMPT UNIT 8550

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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