Director of Sales Training
YearUp

OVERVIEW:

Reporting to the Senior Director of Field Enablement, the Director of Sales Training will lead and drive organizational effectiveness around onboarding, training, and upskilling the Corporate Engagement team. The objectives of this role are conducting skills gap analyses to identify areas of improvement, designing training curricula within time and budget constraints and producing physical and digital educational material (e.g. videos and case studies) to maximizes sales effectiveness and revenue potential. The Director, Sales Training will leverage industry best practices and maintain relevance to current business needs. This role builds a scalable training framework positioned for continued capacity and performance achievement. The ideal candidate thrives on problem solving; works well with ambiguity and is motivated to create offerings that empower sales teams. Ultimately, you will help increase the overall performance of our sales teams and ensure they have the skills to achieve their goals.

In keeping with Year Up's values, the Director of Sales Training will also have the opportunity to interact with students as coach, group facilitator, mentor and advocate, participating in creating and sustaining a positive educational environment, with trust among students, faculty, and site leaders.

KEY RESPONSIBILITIES:

Strategic & Consultative Selling Competencies

• Conduct skills gap analysis to identify areas of improvement
• Design training curriculum within time and budget constraints
• Produce physical and digital educational material (e.g. videos and case studies)
• Onboard new salespeople
• Coordinate individual and team performance review sessions to discuss strengths and growth areas
• Monitor sales objectives and results
• Collect feedback from trainees and managers about training courses
• Report on impact of training programs (e.g. sales achieved)
• Liaise with external trainers or industry professionals and organize seminars
• Maintain updated records of training material, curriculum and costs
• Own responsibility for CE Webinar Learning series conducted monthly, ie. Identifying topic, gathering SMEs for contribution, and delivery of content through web learning
• Other duties as assigned

Content, Communications & Upskilling Support

• Ensure that all onboarding materials, Box content, and training modules are updated when necessary
• In partnership with the Director of Sales Enablement, create and distribute weekly advisory content (currently, Getting to the Point) newsletter that informs key process, policy and tools updates and any necessary actions needed from the sales team

Upskilling & Onboarding

• Partner with sales leadership to create and implement a sales upskilling roadmap with the goal of positioning Corporate Engagement staff for career progression and succession planning
• Collaborate with sales leaders and cross functional teams to develop practical sales training content that paces with business changes, deepens partner relationships, nurtures goal achievement and expands sales skill development
• Oversee onboarding process for all new hires, including providing training on tools and resources.
• Organize and facilitate Corporate Engagement Baseline for new hires
• Partner with Sales Enablement and Service Delivery in partnership with local program staff on monthly systems trainings for Corporate Engagement

National Team Member/Learning Community Member

• Participate in staff meetings and trainings
• Interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment

QUALIFICATIONS:

• Proven work experience as a Sales Trainer or similar role
• Experience in a sales position is a plus
• Ability to manage the full training cycle, including in-person activities and web-based learning
• Hands-on experience with e-learning platforms
• Excellent organizational skills
• Solid communication and presentation abilities
• BS degree in Education, Human Resources or relevant field preferred, but not required
• Additional certification in training is a plus
• A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
• Understanding the Opportunity Divide and its drivers
• Commitment to diversity and inclusion

NYC Salary Range: $98,000 -$147,100

California Salary Range: $100,300 - 117,033

Rhode Island Salary Range: $88,900 - 103,733

Washington Salary Range: $91,200 - 106,400

COMPENSATION & BENEFITS:

• Year Up has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate's skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
• Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.
• Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.
• Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year)

** This is an exempt role (paid on a salaried basis). **

ORGANIZATION DESCRIPTION:

Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 40,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

COMMITMENT TO DIVERSITY:

Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

TO APPLY:

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.

COVID-19 UPDATE:

To ensure the safety of our young adults, staff, and families as we return to in-person work, Year Up requires that all staff be fully vaccinated against COVID-19, unless someone qualifies for an exception. Subject to reasonable accommodations for individuals with medical conditions or sincerely held religious beliefs that prevent them from being vaccinated. Face masks and physical distancing are also required in Year Up spaces.

#LI-Hybrid

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