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Overview
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
Your Impact
This role is targeted for a dynamic, highly energetic and passionate individual responsible for leading the training, development & quality strategy across support teams. You should be comfortable executing on a strategy that is both agile and durable, ensuring best in class practices are implemented consistently to ensure quality knowledge transfer and results to build the future state of training and quality for the organization. We are looking for a learning leader with a creative mindset towards modern learning approaches, a keen understanding of design methodology, developing, and delivering new training programs and initiatives.
Responsibilities
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