Division Quality Manager
Hendrickson

North Canton, Ohio


Position Purpose:

Manage/Improve key division processes including the quality elements of the AQP/release process, the supplier quality management process, and the Customer Comment/OFI/CAR process. Provide quality engineering technical assistance to BWE Division Operations relative to NPD, Supplier Management, and quality systems.

Essential Functions:

  • Drive formal improvement in the AQP/release process to drive changes through the system more effectively and efficiently- develop and analyze data and product specifications to determine standards and ensure process capability and mistake proofing at launch for reduced quality costs.
  • Manage and improve the overall BWE Quality Management system and reduce Customer PPM.
  • Manage and improve the overall Supplier Quality Management System to reduce Incoming and Supplier Through to the Customer PPM to set goals.
  • Manage the Customer Comment and CAR systems to reduce internal and external failure costs and PPM.
  • Work with all BWE location to support quality engineering functions.
  • Provide training and development for key personnel in the knowledge and application of Quality concepts and tools to drive improvement.
  • Drive improvement in the IATF Quality Management System.
  • Drive standardization of quality planning and control for the special processes.
  • Represent the BWE Division in the corporate Quality Excellence Team.
  • Actively contribute to the continuous improvement of safety measure, participating in safety training sessions, and promptly reporting any safety concerns.
  • All other duties as required.

Education and Training
  • Bachelor's degree in business, engineering, quality or related field. Master's degree a plus.
  • ASQ certification as Certified Quality Engineer and Certified Quality Auditor strongly preferred.
Minimum Qualifications
  • Minimum of eight years' experience in a manufacturing QA field.
  • 3-5 years' experience in supervision and/or management.
  • Experience in metal fabrication and welding environment.
  • Demonstrated working knowledge of ISO14001: 2015 or IATF16949: 2016; training and experience as a lead auditor greatly preferred.
  • Familiarity with JIT manufacturing concepts and "Toyota Production Systems" concepts.
  • Six Sigma experience preferred.
  • Strong working knowledge of SPC (statistical process control), DOE (design of experiments), and FMEA (failure mode and effect analysis) tools.
  • Ability to apply continuous improvement methodology and tools to drive improvement in business performance.
Physical Demands
  • Travel overnight as required.
  • Frequent sitting and working at computer for extended periods of time.
Environmental Conditions
  • Office setting.
  • Minimal exposure to R&D lab and manufacturing setting.
Behavioral Traits
  • Strong ability to organize and allocate resources to meet objectives and business metrics.
  • Good analytical problem-solving skills; strong working knowledge of 8D process.

*This is not a comprehensive list of duties. Duties may change without notice in management's sole discretion.

Hendrickson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Additional Information
  • Requisition ID: 240000E8



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