Field Support Engineer
Kforce Inc.
Macon, Georgia
RESPONSIBILITIES:
Kforce is immediately adding a full-time Field Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Macon, GA. In this role, the Field Support Engineer will exercise solid business based decision making skills, taking appropriate risk to insure that both the company's and the customer's business need are met.REQUIREMENTS:
- High School diploma/GED or equivalent, plus additional hardware technology training; College degree preferred
- Availability to work both scheduled and unscheduled overtime
- Participate in assigned work during non-traditional workdays, holidays and shift work
- Onsite customer facing experience
- Technical/mechanical hardware repair experience
- Demonstrated technical/mechanical aptitude for learning new technology
- Strong mechanical aptitude, working with tools and various alignment apparatus
- Alignment with customer's business needs while maintaining contractual commitments
- Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers; May also involve third party software, networks and switches
- Able to balance and prioritize multiple activities and issues
- Successful cause and effect understanding of financial perspectives on the business
- Strong interpersonal verbal/written skills, especially in person, on a customer site
- Attention to detail and commitment to administrative responsibilities
- Independent thinking while adhering to standard technological/mechanical and business procedures
- Industry/company knowledge that provides solid technology solutions and options to the customer
- Ability to quickly and accurately evaluate a technical situation while managing the operational challenges
- Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations
- Highly skilled at prioritization, planning, working independently all within standard policies and business standards
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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