Lead Support Specialist
SCUSA Saputo Cheese USA Inc.

At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.

How You Will Make Contributions That Matter

• Support and carry out responsibilities related to food safety and quality as required by regulatory requirements and plant food safety and quality programs, including SQF and 3'rd party audit programs.
• Possess a strong work character and have the ability to work in a team environment.
• Possess a strong work ethic and passion for the job.
• Adhere to the Saputo Code of Ethics, actively apply the Saputo Company Values and Workplace Climate Policy.

You Are Best Suited For The Role If You Have The Following Experience, Skills, and Qualifications

• Relief in all operational processes in all areas of processing and packaging for lunches, breaks, and other needs.
• Responsible for emergency calls and work.
• Participate in Continuous Improvement efforts and follow up.
• Training of personnel.
• Daily review of all equipment defects.
• Recommend improvements.
• Act as liaison between defects and follow up on their corrections.
• Shall work at the trade.
• Follow GMP's.
• Communicate operational, quality, safety and efficiency opportunities to supervisors.
• Bring suggestions to shift change meetings and write appropriate work orders for corrective actions.
• Good attendance is a requirement to obtain and retain this position
• Ability to multi-task and follow instructions.
• Must be self-motivated and self-directed to support complex operations.
• Critical thinking and ability to analyze data and situations is a must. This involves being detail oriented with strong emphasis on accuracy and organization.
• Ability to work in manufacturing environment which includes but not limited to: noise, changing temperatures (hot, wet, cold, humidity), standing/walking/bending/stooping/climbing stairs, maneuvering around manufacturing equipment consistently throughout the shift.
• Working with chemicals, wearing personal protective equipment and following approved chemical handling procedures.
• Physical lifting up to 50-lbs frequently throughout the shift.
• Shift flexibility. This is a hands-on role for a 24/7 manufacturing facility. Our equipment operators are assigned to a team on a 3-shift, 24/7 operation to support manufacturing. This can either be days, swing or night shift and also includes working weekends. Work days and shifts may change to help cover vacations/absences, during plant downtime or related events such as audits.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use hands and arms to reach (various types of reaching such as extend out and overhead), grasp, push, pull and handle parts and or material. The employee is required to stand and frequently is required to walk, climb, sit, talk or hear. The employee is occasionally required to stoop, kneel, crouch or smell.
• Safe and efficient operation of production equipment, which may include: packaging equipment, conveying equipment, lift truck operation and filling equipment. Position titles are included in the classification list in the CBA, Schedule "A".
• Ability to follow standard operating procedures (SOP's) in detail without deviation.
• Set-up packaging coders, validate product codes in accordance with code specifications.
• Identify and effectively communicate any out-of-specification product conditions. Follow the established notification protocol.
• Perform routine equipment adjustments.
• Accurately and neatly complete production records and documents.
• Assist with equipment change-overs, CIP/SIP, clean-up and equipment set-up.
• Product pasteurization in accordance with State and Federal regulations.
• Perform department environmental controls.
• Perform product reclaim and rework operations.
• Support internal and external audits.
• Follow all established occupational health and safety procedures.
• Follow all established GMP's and Food Safety requirements.
• Cross-train with other departments.
• Perform good housekeeping within established housekeeping guidelines.
• Work together with co-workers and other department personnel.
• Other duties as required by management.
• Good math skills.
• Strong verbal and written communication skills.
• Good attendance is required.

We Support and Care For Our Employees By Providing Them With...

• Development opportunities that enhance their career fulfillment
• Meaningful compensation & benefits that help them care for their families.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products. We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors. Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise. To learn more about Saputo in the USA, please click here. (http://saputo.com/en/our-products/usa-sector)

Join the Saputo Dairy USA team to make your contributions matter every day!

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).

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