Maintenance Technician
VOA Chesapeake

COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged "to go wherever we are needed, and do whatever comes to hand". Their declaration continues to guide Volunteers of America's impact on "Helping America's most vulnerable".

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts (DEI), we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

JOB SUMMARY:

Under the supervision of the Assistant Director of Facility Operations (ADFO), the Maintenance Technician is responsible for the safety, security, sanitation, maintenance and other facility related operations and activities of the Residential Reentry Center. This role supports the Assistant Director of Facility Operations and the Senior Program Director in ensuring facility operations and services are in compliance within the agency policies and procedures, contractual requirements, accreditation standards and local, state and federal regulations.

RESPONSIBILITES:

• Maintain sanitation and cleanliness of the facility and the surrounding grounds.
• Ensure the facility and equipment maintenance and upkeep is maintained.
• Assist in overseeing the food service operations and activities/kitchen sanitation.
• Order cleaning and other housekeeping and maintenance supplies and equipment.
• Assist to establish and implement fire and other safety plans.
• Monitor the activities of residents involved in related duties in compliance with program rules and polices.
• Assist with landscaping.
• Assist Center staff in the control of contraband.
• Secure personal property of absent residents.
• Inventory equipment and supplies.
• Schedule routine and emergency maintenance.
• Participate in staff meetings and training as directed by the ADFO and SPD.
• Ensure that the fire safety and security equipment is functioning properly.
• Communicate with outside vendors on support services and needed/required repairs.
• Perform monthly fire drills and document results.
• Maintain agency vehicles, and assist with resident transportation as needed.
• Pick up donations to the Center.
• Monitor and assign tasks to clients. This may include providing input/feedback for documentation of training, coaching and disciplinary actions.
• Ensure facility safety, security and sanitation is maintained including related facility operations and services that may need implementation.
• Manage the physical plant and ensure the facility is in compliance with fire, safety and health certification standards and licensing requirements.
• Assist in monitoring overall program maintenance, sanitation and security operations; and prepare and maintain records and reports as directed and required.
• Perform other duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time.

EFFECT ON END RESULT:

• The operation of a well maintained, clean and orderly facility.
• The maintenance of facility equipment and supplies in proper operating order.
• Ensure the safety of residents and staff in fire and other emergencies.
• Maintains a positive image to the public and residents of the program.
• Ensures compliance with contractual, accreditation and licensure obligations.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

REQUIREMENTS:

• A high school diploma or equivalent diploma/GED with at least two (2) years of experience in capacity having overall responsibility for facility maintenance, sanitation and over-all janitorial duties.
• He/she must have demonstrated abilities to coordinate, monitor, and ensure work is completed by contracted vendors and/or program clients.
• Must be knowledgeable of regulations affecting facility and food service operations.
• Have the ability to perform facility and household repairs; cost containment; housekeeping and janitorial techniques; be able to maintain program records, collect data and prepare statistical reports; and must have demonstrated ability in financial management practices.
• Ensure adequate supplies are maintained and available for accomplishing tasks.
• Must be able to communicate effectively orally and in writing, and relate effectively with all others.
• Must have the ability to work with representatives of other human service agencies, government, and other community organizations and groups.
• Medical clearance for Tuberculosis and annually thereafter.
• Acceptable Bureau of Prisons background, OIG Exclusion check
• CPR/First Aid Certification must be acquired and maintained once employed
• Experience with Microsoft Suite (Power-point, Excel, Word etc.)
• Bilingual in any language a plus

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