Marketing Support Advisor
Cenovus Energy Inc.

Worker Type: Employee

Group: Trading Support & Analytics Department

Job Post End Date: 12/10/2022

About this opportunity:
Reporting to the Senior Manager, Marketing Support, the Marketing Support Advisor will provide daily support to the U.S. refined products marketing team. The Marketing Advisor will assist with maintain contracts through complete life cycle, reporting on pricing, sales, contract compliance, and maintaining transactions in company systems, while providing customer support, responding to customer requests for assistance and managing customer communications. This position is not responsible for executing transactions with counterparties.

The best suited candidate for this position will have prior experience within the business of refined products marketing or logistics as well as having knowledge of RightAngle and DTN systems.

This position is located at our Dublin, OH office.

About Cenovus:
We're a Canadian-based integrated energy company headquartered in Calgary. We're committed to maximizing value by sustainably developing our assets in a safe, innovative, and cost-efficient manner, integrating environmental, social and governance considerations into our business plans.

We operate in Canada, the United States, and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across Western Canada, crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovus's downstream operations include upgrading, refining, and marketing operations in Canada and the United States.

Our shares trade under the symbol CVE and are listed on the Toronto as well as the New York stock exchanges.

For more information, visit cenovus.com .

Find Cenovus on Facebook , Twitter , LinkedIn , YouTube and Instagram .

Why we work at Cenovus:

• Safety as a core value
• Competitive compensation
• Employer paid benefits: health, dental, vision & more
• Volunteering opportunities
• Community Investment activities
• Inclusive work environment
• Career progression/internal mobility opportunities
• Company/team building events

Responsibilities:

• Responsible for supporting full transaction cycle including system setup, maintenance, reporting, analysis, customer support, and dispute management.
• Key stakeholders that this role will partner with include other members of the marketing team, trading, logistics, finance and middle office, customers, and external vendors.
• Support marketing and trading of product from all U.S. refining assets and throughout the U.S. terminal network.
• Accountable for supporting transaction flow through the company's internal transaction systems (RightAngle) and external systems (DTN), working efficiently to address customer issues, providing support to marketing in evaluating current portfolio performance and new opportunities, interfacing with other internal groups to support credit-to-cash cycle.
• Exercise discretion in making front line decisions to address customer issues, while escalating disputes for marketer/trader/manager input on resolution.
• Wide spectrum of problem-solving skills required (e.g., position follows defined practices and processes but also requires more complex problem solving to address customer issues).

Deliverables

• Responsible for daily reporting on pricing, sales, contract compliance.
• Setup of customers or carriers with terminals and transaction systems.
• Daily maintenance of transactions in company systems (e.g., resolving pricing issues, assisting with incomplete transactions, assisting with resolving deal entry issues).
• Manage daily communications with customers regarding terminal outages and shifts.
• Respond to incoming customer calls and emails regarding supply issues, invoicing, BOLs, payment disputes, and other issues.
• Assist in executing customer engagement strategies, including representing the company at industry events and customer meetings.
• Assist the marketing team in developing sales strategies and presentations.
• Work with finance and middle office to advance credit-to-cash initiatives.
• Serve as a front office representative on company-wide projects and initiatives.

Competencies:

• Strong attention to detail, able to perform tedious tasks with high level of accuracy.
• Responsible and self-motivated, able to complete work with little daily oversight.
• Agile with the ability to quickly respond to shifting priorities.
• Strong written and oral communication skills, with the ability to problem solve for internal and external counterparties.
• Team player able to work well with others to complete common tasks

Required Qualifications:

• Must be legally eligible to work in the United States
• A Minimum of 5 years of experience within the business of refined products marketing or logistics
• Bachelor's degree in general business, communications, or marketing
• Prior experience with RightAngle, DTN or similar systems.
• Prior experience in refined products marketing and logistics.
• Proficient in Microsoft business programs.
• On call requirement (weekends and evenings)

Cenovus Energy is an affirmative action employer, and we are committed to providing equal employment opportunities to qualified applicants without regard to age, disability, genetic information, gender, gender identity, sexual orientation, race, color, religion, veteran status, national origin, or personal or physical characteristics protected by law.

At Cenovus we embrace diversity of thought, experience, and backgrounds to help us make better business decisions, address our challenges, seize opportunities, and unlock innovative solutions. We define diversity as the variety of people, including all of the unique attributes of our staff, and the variety of ideas within our organization. Building an inclusive workplace by drawing on the skills and talents of a diverse workforce provides Cenovus with a competitive advantage. We believe it's important to maximize the potential of everyone who works for our company and ensure all people feel respected, appreciated, and heard. We define inclusion as 'diversity in action,' creating an environment of involvement, respect and connection for all employees, where various ideas, backgrounds and perspectives are harnessed to create business value.

If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email careeropportunities@cenovus.com .

Note: The application deadline for this position is 11:59 PM December 9, 2022

This posting represents the desired scope, accountabilities, skills and experience requirements of the job. These requirements may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.
Notification

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Immediately following successful submission of your online application, you will receive an online notification confirming Cenovus's receipt of your resume.

Only those applicants who apply directly to a posted position and are selected for an interview will be contacted. We will not accept agency or third-party candidate submissions.

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If you are a CURRENT EMPLOYEE please apply by going to our Internal Career Site

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