Medical Assistant, Urgent Care - Westwood
Mass General Brigham Medical Group

About Us

Mass General Brigham Integrated Care (iCare) is a system-led operating entity formed by Mass General Brigham to develop new high-quality, low-cost, innovative community-based ambulatory care.This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. iCare provides a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, specialty care, and urgent care, both digitally as well as at physical locations across the state and region.

We aspire to be people's first choice for health and care

- rooted in well-being and kindness -

by bringing world-class care closer to home (or at home!) and

being the bridge to world-renowned hospitals and research when needed.

Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team. At iCare, we are:

• Bravely Human: We approach our work with empathy, vulnerability, and kindness.
• Clearly Honest: We seek to provide clarity amongst our teams and patients.
• Proudly Collaborative: We are all part of a team - each bringing our unique talents to bear.
• Intentionally Consistent: We intentionally live our purpose, providing a cohesive experience for both patients and providers.
• Exceptionally Creative: We continue to learn, grow, and iterate on the ways we work.

Our Team

Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option for patients who require timely medical care, but the situation is not an emergency. We treat adults and children ages 3 and older and provide care for a wide range of illnesses and injuries, including allergies, asthma, coughs, bronchitis, colds, flu, COVID-19, fever, headache, broken bones, sprains and strains, eye and ear infections, rashes, cuts, sexually transmitted infections, stomach pain, diarrhea, and vomiting. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need.

The Opportunity

We are seeking a full-time Medical Assistant to work 3, 12.5-hour shifts per week onsite.at our Urgent Care center located at 90 Brigham Way in Westwood, MA. Since Urgent Care is a 7 day per week operation that delivers care days, evenings, weekends, and holidays, the schedule for this role will 2 on-call shifts per 4-week scheduling period, as well as overtime, weekend, and holiday coverage as needed.

We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Boston Common, Brookline, Cambridge, Lynn, Natick, Newton, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).

Role Overview

The Medical Assistant provides patient centric care, patient registration, and medical assistance duties as part of the Urgent Care team.

Are you ready to help us deliver top-notch care and exceed patients' expectations of what a visit to the doctor is like?

Qualifications
About You

• High School diploma or equivalent required
• Completion of a formal program in Medical Assisting is required
• BLS certification required within first 6 months of employment
• At least two years of experience as a Medical Assistant preferred
• Urgent care experience preferred
• Proficiency with an EHR, Epic experience preferred
• Current certification with one of the following organizations preferred:
  • American Assoc. of Medical Assistants (AAMA) - Credential: CMA
  • American Medical Technologists (AMT) - Credential: RMA
  • National Healthcare Association (NHA) - Credential: CCMA
  • National Center for Competency Testing (NCCT) - Credential: NCMA

Preferred Experience We Hope You Have

• Service mentality, flexibility, and interest in working in an environment that promotes innovation and a culture of excellence
• Comfort using new technology and software
• A kind and compassionate individual who employs professional interpersonal skills
• High tolerance and comfortability with ambiguity and shifts in responsibilities and processes

How We'll Support You

• Productive and positive team-based environment
• Collaborative approach to delivering high-quality relationship-centered care
• Opportunities for ongoing professional development and growth
• Career ladder with increased compensation tied to leadership and contribution to the organization

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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