Medical Lab Assistant
Salem Hospital

Under the direction of theMLA Coordinator, the designated Operations Coordinator, and the SupportServices Manager, Medical Lab Assistants perform a variety of support servicesto the laboratory. Depending on the area in which an individual is assigned forhis/her shift, the responsibilities vary. The job duties are listed below for the workstations that an MLA may beassigned to.

Job Specifics Requirements:

Laboratory Procedures and Protocols

• Maintain established departmentpolicies and procedures, objectives, safety,environmental and infection controlstandards.

• Process a variety of specimens inaccordance to established protocols.

• Data entry into both the hospital andlaboratory information systems.

• Monitor the pneumatic tube system andthe timely processing of all specimens Received through it.

• Process add-on requests from clientoffices and from nursing units.

• Monitor requests for laboratorytesting that have not been processed through the Laboratory information system.

• Ensure that all outstanding ordersare accounted for and that any missingspecimens are found.

• Document the receipt of specimens inthe laboratory information system.

• Print and fax patient reports asrequested.

• Perform quality assurance checks onoutpatient requisitions to ensure the correctness of data entry.

• Sort and file requisitions in theappropriate location according to established protocols.

• Pull all out-patient requisitionsthat require follow-up with the physician offices in the morning.

• Maintain work area in a neat,orderly, and well-stocked fashion.

• Rotate into weekends and holidays asassigned to assure uniform quality of laboratory services.

• Communicate with medical, nursing,and office personnel regarding laboratory results and protocols.

• Provide back up for all areas ofresponsibility for an MLA regardless of the individual assignment.

• Perform other related duties asrequired or as responsibilities dictate.

Personal and Professional Growth

• Demonstrate the role of a medicallaboratory assistant in a professional manner.

• Assume accountability for his/herposition extends self when unusual need arises.

• Report for work on time and giveadequate notice of absenteeism or tardiness.

• Routinely undertakes additional taskswhen his/her assignment is completed.

• Accepts constructive criticismregarding own performance and strives to make improvements.

• Adheres to policies established formeals, breaks, dress code, and parking.

• Exhibits courtesy and respect topatients, families, physicians, clients, and co-workers.

• Maintains competencies through:Regular participation in service education programs.

• Demonstrates understanding of Fire andDisaster Plan, Infection Control, trauma Alert Protocol, and handling ofcritical patients.

• Demonstrates proficient laboratory skills viayearly competencies.

• Motivated and self-directed:

• Carries out responsibilities promptly and in aself-directed fashion.

• Seeks additional learning experiences.

• Contributes to Organizational Goals

• Utilizes concepts of preventivemaintenance and proper use of laboratory equipment.

• Is flexible and receptive to change.

• Participates in quality improvementactivities.

• Demonstrates excellent customerservice skills to promote customer satisfaction

Qualifications
Requires intense attention and concentration. Ability tohandle several processes concurrently. Ability to deal with a wide range of personalities. Basic computerskills which may be obtained thru on the job training.

Preferred; Medical terminology preferred.Accurate typing skills, Hospital or physician office experience helpful.

Preferred: Highschool diploma or GED preferred