Nurse, Staff - 32 Hours
Massachusetts General Hospital(MGH)

GENERAL SUMMARY/OVERVIEW STATEMENT:

The Staff Nurse, under the general supervision of the Medical Director and the Administrative Manager, functions as an ambulatory practice nurse for Cardiovascular Medicine, the noninvasive cardiology academic group practice. The Staff Nurse is a registered nurse who is responsible for ensuring patient-centered nursing care in the ambulatory care setting. She/he will collaborate with a team of attending physicians, advanced practice clinicians, administrative support staff, and other members of the patient care team to achieve optimal clinical outcomes.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Emphasis is placed upon direct patient care in coordination with attending cardiologists, advanced practice clinicians, and administrative assistants in the ambulatory clinic setting.

• Triages phone calls from patients, families, providers, etc.; responds to clinically related communications, as directed.

• Manages/triages Epic Inbasket messages

• Tracks, collects, and reviews outpatient test results; reviews abnormal results with supervising physician/advanced practitioner; and informs patient of test results and clinical impact/plan.

• Assists with clinical instruction for patients, e.g. medication teaching.

• Contacts patients to update medication lists; supports management of prescription refills; and handles insurance prior authorization of medications.

• Conducts insurance prior authorization of diagnostic testing and procedures.

• Completes various medical and administrative forms, e.g. disability, VNA documentation.

• In collaboration with the practice's medical assistants, conducts ECGs; provides patient hook-up/education/enrollment of cardiac monitors, and other diagnostic equipment.

• Supports administrative operations by acting as a clinical liaison to administrative support staff.

• Maintains and follows patient care protocols.

• Performs other duties, as directed.

Qualifications
SKILLS/ABILITIES/COMPETENCIES REQUIRED:

§ Experience in cardiology

§ Excellent interpersonal and verbal/written communication skills.

§ Ability to problem solve, function as a resource to other members of the team and resolve complex issues on behalf of providers and patients.

§ Exceptional organizational skills, flexibility to manage multiple tasks and attention to detail.

§ Knowledge of computer applications necessary to function in an ambulatory setting, e.g. MS Outlook, MS Office Suite.

§ Comfort in a practice environment that promotes collaborative, team-based, patient-centered care and is forward thinking in considering new practice models.

QUALIFICATIONS:

§ Associates Degree in Nursing Required. Bachelors Degree preferred.

§ Registered Nurse, Massachusetts licensure

§ Current BLS certification

§ Relevant professional experience in clinical nursing specialty

WORKING CONDITIONS: Describe the conditions in which the work is performed.

Office and outpatient care environments. Work requires contact with needles and other sharp instruments, monitoring devices, medical equipment, and potentially infective material. Prolonged standing and walking to/from exam rooms or patient care units can be expected.

SUPERVISORY RESPONSIBILITY:

None

FISCAL RESPONSIBILITY:

None

EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.