NYC ACS - IT Infrastructure Project Manager
Voyatek

Opportunity Details

Full Time NYC ACS - IT Infrastructure Project Manager

New York, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of IT Infrastructure Project Manager within our NYC Administration for Children's Services (NYC ACS) team located in New York, NY

Key Responsibilities:

• Work with project stakeholders to clearly define and manage expectations, objectives, assumptions, measurements, schedule, milestones, scope, requirements, risks, issues, escalations, changes, metrics & success criteria, communication, change control, and successful deployment.
• Actively communicate with project stakeholders. Ensure alignment, visibility, and transparency into all aspects of assigned projects.
• Manage vendor engagements and foster accountability for deliverables, timeline, and quality during project delivery.
• Develop and maintain - project charter, project plan/schedules, implementation plan, status reports, risk mitigation and contingency plans, QA plan, project budget & costs, capital funding request, RFP, strategic plan, business continuity plan. Account for resource capacity, organizational change, competing initiatives and project constraints.
• Utilize project management processes, methodologies, and tools to ensure projects are delivered on time, within budget, adhere to high quality standards and meet stakeholders' expectations.
• Mentor diverse project teams throughout project lifecycles.
• Collaborate with all IT units throughout project lifecycles for successful implementation of project deliverables.

Mandatory Qualifications:

• Preferably 6-8 years of hands-on experience as an IT Infrastructure Project Manager, managing full project lifecycle of large and complex enterprise-wide technical projects
• Preferably 5+ years of hands-on experience with IT Infrastructure support
• Experience in managing diverse project teams (in-house, multi-vendor - System Integrator, Quality Control)
• Experience working with various project and portfolio management tools and
• methodologies (e.g., MS Office including Project, PowerPoint, Visio, MS Teams, PPM, SharePoint)
• Working knowledge of Windows Servers, VMWare, Cisco Network Gears, Wi-Fi, Netapps storage, NetBackup, Active Directory, DNS, load balancing, VoIP, Cisco Call Manager, on prem Datacenter Center, Cloud, Oracle RDBMS, data replication, WebLogic, content management, Business Intelligence, network performance management, application performance management, Desktop, laptops, Smartphones, Information Security
• Experience with Data center migration, technology upgrade, system implementation
• Background in ITIL service management, with successful track record of implementing configuration, change and incident management solutions and supporting processes and best practices
• Experience in creating project management artifacts (project charter, project plan, timelines, requirements documents, project and resource planning, deployment plans, support plans, conversion plans
• Experience in gathering requirements, business analysis, use cases and creating functional requirements documents
• Excellent project management, organization, and team collaboration skills
• Excellent interpersonal and communication skills
• Excellent facilitation, collaboration, negotiation, and presentation skills
• Demonstrated decision making, problem solving, and leadership skills
• Ability to anticipate risks and devise solutions in the moment
• Ability to multitask and perform in a high-paced/high-pressure environment
• Ability to work independently or within a group to solve complex problems.
• Proven Ability to work effectively with multiple levels of management and employees preferably in a public sector environment
• Strong team player with service-oriented attitude and customer focus
• Vendor management skills

Desired Qualifications:

• Project Management Professional (PMP) certification is preferred

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $00 to $00.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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