People Partner
Veterinary Emergency Group

WHO WE ARE

Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.

THE ROLE'S MISSION

People Partners at VEG support a region of hospitals, in person, to help ensure VEGgies have a great experience at VEG and feel like they can brag about their jobs. They partner with regional and local leaders to drive org-wide initiatives and solve day to day challenges. They meet with VEGgies to hear about their experience and help when we need to do something better.

WHAT YOU CAN EXPECT TO DO

• Partner with regional People, Operations, Nursing and Medical Directors to execute a regional people strategy supporting the front lines and local leaders (hospital managers, nursing managers and medical directors).
• Travel to hospitals weekly within assigned geography to maintain a constant People Team presence while building and maintaining positive relationships with VEGgies and leaders on-site.
• Guide, train and direct local leaders on the execution of HR policies and processes to ensure appropriate legal (EEO, ADA, FMLA, etc.) and company adherence.
• Assist hospital teams and leadership with onboarding to ensure a seamless experience for our new employees.
• Help troubleshoot payroll/time clock and benefits issues; provide benefits training and information to hospital teams.
• Support the development and completion of annual HR processes including: talent reviews, engagement surveys, performance planning, annual performance reviews, retention initiatives and compensation reviews.
• Partner with a regional team to understand performance concerns/opportunities to identify root cause, offering effective and holistic solutions to improve performance in our VEGgies in partnership with the local leadership team.
• Provide direct coaching and consultation to the regional and local leaders to build and develop greater organizational capability.
• Enhance field leadership effectiveness and capabilities by assessing individual development needs and partnering effectively to build development plans with the regional leaders.
• Support and lead, where appropriate, the survey process of medium and high risk concerns, consulting on solutions/follow up.
• Respond appropriately to employee questions and concerns in a timely manner.
• Assess hospital environment during visits and explore solutions with management for improvement, making recommendations to local and regional leaders.
• Ensure each hospital is embodying the VEG culture and our core values of Openness, Togetherness, Heroic Helping and Meaningful Moments.
• Partner with regional Talent Partners on hospital staffing.
• Perform other duties as assigned.

WHAT YOU NEED

• Bachelor's Degree in Human Resources, Organizational Development or related preferred.
• Minimum of 4 years of progressive human resources with HR Generalist focus.
• A record of success in driving human resources policies and practices to achieve positive organizational change that enhances employee experience and builds on company culture.
• Demonstrated HR acumen with strong analytical, decision making and problem-solving skills.
• Previous experience managing complex employee relations issues and facilitating difficult conversations.
• General knowledge of HR practices including benefits, compensation, employment law, performance management, employee relations policies and procedures, learning and development and recruiting.
• Well developed interpersonal skills; demonstrated ability to partner and build relationships with field leaders and cross-functional business partners.
• Ability to comfortably and effectively interact with and influence leaders
• Ability to manage conflict effectively
• Presentation and facilitation skills; comfortable in front of small and large audiences
• Flexibility and adaptability; ability to successfully work under pressure, respond to shifting needs and manage multiple tasks at one time
• Knowledge of HR systems and data interfaces.
• High professional standards; strong customer service mentality, can be trusted to maintain confidentiality; is positive and possesses a "can-do" attitude
• Ability to handle ambiguity and work in a fast-paced, entrepreneurial environment
• Excellent communication, presentation, collaboration, and interpersonal skills
• Strong analytical, problem solving, and project management skills
• Must be able to present concepts and recommendation to all levels of management
• Demonstrated ability to establish workload priorities and balance diverse tasks
• Ability to travel up to 50-70% of the time
• PHR, or SHRM-CP certification preferred.

TALENT + CULTURE AT VEG

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!

BENEFITS

• Pay Range: $100k - $125k
• Medical, Dental and Vision benefits beginning day 1 of employment!
• 401K with company match.
• 10 weeks of parental leave with 100% pay.
• Unlimited PTO.
• Company laptop and a monthly cell phone reimbursement.
• Casual office attire, dog friendly, and a kitchen full of snacks and beverages!
• Opportunity to grow and so much more!

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

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