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This individual collects specimens for laboratory analysis including blood and urine. Explains safety protocols and procedures to patients, is customer focused and provides certain clerical functions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be
evaluated throughout the year and included in the written annual evaluation.
Collect blood using good judgment, reasonable and prudent care and according to policies and procedures,
including but not limited to the following:
1. Check two patient identifiers and insure a complete match between orders, labels and patient
verbal response before and after collection.
2. Once the patient has been called, insure the safety of the patient always. Avoid leaving the patient
alone.
3. Use hand hygiene procedures according to unit guidelines
4. Select appropriate specimen collection equipment
5. Select appropriate site for blood collection.
6. Tie tourniquet and prepare site for venipuncture
7. Collect specimen according to order of draw
8. Insure a safe collection by adhering to all safety and other protocols such as needle stabilization
during draw.
9. Insure adequate mixing of specimen in tube by inversion or mechanical device.
10. Label in presence of patient
11. Package specimen and place for transport
12. If trained, batch specimens and file manifest.
13. Monitor patient and insure bleeding has stopped, and patient is stable.
14. Give patient post draw instructions on wound care.
* Review prior to collection a standard checklist which includes checking for potential adverse
reactions such as history of fainting, and latex allergy.
* Is customer focused and puts the needs of patients first.
* Maintain adequate workflow by consistently checking with front desk for patients in waiting
queue.
* Maintain patient privacy, and follows all HIPAA guidelines
* With training, or if qualified by competency review, provide EKG, clerical and specimen transport
functions.
* With training, or if qualified by competency review, provide pediatric and ancillary services to
ancillary phlebotomy operations serviced by Laboratory Support Services.
* If trained, complete reception and EPIC registration and order release.
* Provide reception and associated clerical functions at Specimen Collection center front desk
including Fax receipt and send, filing of orders, answering telephones, greeter/receptionist and
placing face sheets and/or requisitions in queue according to policies and procedures.
* Maintain adequate supply inventory, and complete monthly inventory checks as assigned.
* Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA and other required training. * Work in collaboration with and practice good team working and communication skills with co-workers. * Adhere to unit polices for dress code, and other areas of personal presentation such as, but not limited to fingernail policy and personal hygiene, and interpersonal communications. * Adhere to unit polices for attendance, time off, scheduling, breaks, lunch etc
Qualifications
QUALIFICATIONS:
• High school diploma or equivalent required.
• Graduate of training program preferred
• 1-year work experience and national certification in phlebotomy preferred.
- Recent Pediatric experience required
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
• Familiarity with metric system units
• Knowledge of basic anatomy and physiology
• Knowledge of aseptic technique
• Knowledge of cardiovascular system
• Knowledge of standard precautions
• Must be able to read/write English and communicate clearly with staff and patients.
• Effectively performs venipuncture as well as skin puncture (where applicable and if trained) on adults,
elders, adolescents and school aged children, and if trained and assigned, pediatric venipuncture, finger
and heel sticks on infants or toddlers or preschool age children.
• Attentive to standard safety and infection control procedures including standard precautions
• Effective interpersonal and communication skills
• Attentive to detail
• Ability to provide compassionate care to patients
• Ability to recognize emergency situations and respond appropriately
• Must be able to lift ten pounds
• Capable of physical exertion including walking, standing, sitting and bending for entire shift assignment
• Possesses manual dexterity and visual acuity
• Able to work under stress of time constraints and heavy workload demands requiring accuracy
• Basic computer and keyboard skills. Familiarity with MS Windows and LIS preferred.
• Neat and orderly work habits.
Recent Pediatric experience required.
WORKING CONDITIONS:
• May be exposed to disease bearing specimens, hazardous chemicals or fumes, other hazards normally
associated with a clinical laboratory setting including patient instability and /or unpredictability. Work
environment may be noisy or crowded.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
This job has expired.
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