Pipeline Accounts Manager (Mortgage Loans)
Roth Staffing Companies

Ultimate Staffing is currently seeking a Pipeline Accounts Manager for a leading national mortgage lender! This is an exciting opportunity in the Phoenix AZ area for a contract to potential hire opportunity!

Starting Payrate- $29 per hour

Responsibilities:
The Pipeline Accounts Manager is responsible for operational management of loans within an assigned client segment and is the external contact for all loan level and strategic fulfillment issues. As the Pipeline Accounts Manager, you will focus on feedback to both internal and external customers on loan quality and operational efficiency as well as client consulting and advocacy.

Duties:

* Conduct daily review of active pipeline and identify appropriate client follow-up actions
* Interact with external clients providing reporting highlighting items requiring action, work with clients to solve open loan level items and document system of record with actions taken
* Review pipeline of all loans within assigned client segment for invalid stipulations or identification of alternative solutions
* Identify and resolve client issues/friction and escalate to management as appropriate
* Maintain communication channels with internal and external partners
* Manage individual service level agreements and turn times on all loans in the assigned pipeline
* Perform other related duties as required and assigned
* Demonstrate behaviors which are aligned with the organization's desired culture and values

Qualifications:
* Bachelor's degree or higher in Business Administration, Finance or related field or applicable direct industry experience
* 3+ years of mortgage experience with contemporary knowledge of mortgage industry and operational practices
* Functional understanding of applicable Federal, state and local lending regulations
* Basic software proficiency including Microsoft Office Suite

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.