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Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.
Job Description:
The Product Support Specialist provides product support to users to enhance their overall product and service experience. Through Datasite product and application knowledge, assist users with queries and requests enabling them to successfully configure, manage and complete their projects.
This position is remote with a preference for location in Minneapolis, Minnesota; Houston or Dallas, Texas; or Tampa, Florida. While the position is remote, team members are expected to attend monthly in-office team days or other required events as they occur. Schedule is: Monday-Friday, 2:00pm - 10:30pm CST. Remote work location must have high-speed internet access (minimum 25Mbps download & 5Mbps upload speeds)
Essential Duties and Responsibilities:
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