Project Manager I
SGS North America Inc.

Company Description

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Our Dayton, NJ laboratory is looking for a Project Manager I to join their Client Services team! The Project Manager I is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. The Project Manager I is expected to build strong working relationships with our clients and technical staff. This role is responsible for guiding successful, on-time completion of the clients' project beginning with the first contact (i.e request for quote, bottle kits, etc.), through the lab (i.e. analytical details, status, etc.), to the final deliverables and invoicing. The Project Manager will work within a functional group of Project Manager Assistants and other Project Managers. The Project Manger will also be responsible for training and delegating tasks to Project Manager Assistants.

This role has the potential for a hybrid work arrangement!

Job Functions

• Acts a the main point of contact/client services representative for a dedicated list of clients with lower complexities and/or annual analytical spend.
• Aids the client with all aspects of project setup, including the initial quote, supply order, sample receipt, data reporting, and invoicing.
• Fosters collaborative relationships with the client, laboratory operations, and sales team to support long term, successful relationships between all parties. Staff meetings and client meetings are critical to relay information about past, current, and upcoming projects.
• Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline
• Monitors project status and provides regular updates through proactive communication to the client, lab operations, and sales team related to project status. Effective and efficient communication is key between all areas of the laboratory and the client and is the responsibility of the Project Manager.
• Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.
• Performs other duties as assigned to ensure that SGS can fulfill its mission of quality, service, and growth.

Qualifications

Associates' degree or equivalent industry experience and 1 to 2 years of relevant experience (education, work related, or a combination) in sciences and/or customer service (Required)

• Bachelor's degree in Environmental Science, Biology, Chemistry, or a related field and 2 to 3 years of experience as a Project Manager Assistant (Preferred)
• A background in drinking water and environmental analysis is a strong asset.

This job has expired.