Project Manager Operations (Engineer)
American Water

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

This position reports directly to the Senior Director of Operations of New Jersey American Water's Central region and supports operations by managing organizational initiatives and projects that cover safety, regulatory compliance, customer service, operational excellence, growth and continuous improvement. The Central region team includes more then 300 employees providing water and wastewater services to over 1 million people across Union, Middlesex, Somerset, Mercer, and Hunterdon Counties. With offices in Plainfield, Bridgewater, and Hillsborough, the position has flexible location opportunities.

Key Accountabilities

• Work with various business departments and functions to prioritize, select and execute projects to successful completion
• Lead project teams and manage project performance in a matrix organization.
• Develop and manage relationships across the company to effectively deliver projects
• Use critical thinking methods to drive continuous improvement by identifying opportunities and executing projects.
• Gather data from various systems, perform complex analysis, and translate to clear reporting to allow visibility to leadership.
• Translating operational metrics into actionable recommendations.

Key Accountabilities

• Drive execution of various types of projects including, but not limited to:
  • Safety focused improvements including administrative controls and physical assets
  • Internal and external regulatory compliance including implementing audit recommendations
  • Customer centered projects including work order and billing processes
  • Operational efficiency projects including resource analysis and business case preparation
  • Business growth activities at all stages of new acquisitions and bulk sales opportunities including due diligence, proposal development, public communication and campaign activities, contract management, and customer integration.
  • Employee engagement initiatives that drive cultural improvement
• Prepares correspondence/provides information for distribution and/or presentation to other agencies, municipal departments, general public, special interest groups, property owners, contractors and consultants.

Knowledge/Skills

• Thorough knowledge of Microsoft Office 365 and SAP. Strong Microsoft Excel spreadsheet creation and analytics.
• Strong project management skills (e.g. planning, organizing, directing, monitoring and reporting on project activities). A strong sense of organizational awareness and schedule, ability, resourcefulness, foresight and initiative to self-direct and prioritize a large number of often non-sequential tasks on multiple concurrent projects. Project planning skills: Good verbal and written communication skills (e.g. , presentation, listening, report writing).
• Business systems literacy. Competent in the creation and use of word processing, spreadsheets, presentations, flow-charting, project scheduling. SAP experience preferred.
• Financial management skill including budget management, business modeling, and basic accounting knowledge.
• Thorough knowledge and use of office productivity tools including MS Office 365 Enterprise systems knowledge, SAP preferred, Statistical package experience (Minitab, SAS, SPSS or similar).
• General knowledge of operations and customer billing practices, project management and construction management practices, and contract.
  

Experience/Education

• Four year undergraduate degree in Engineering preferred or related business operations experience.
• 3 years or greater practical business experience in functional or operational role with regulated utility or comparable business organization.

Certifications & Licenses

• Technical, project management, operator certifications and/or licenses are a plus.

Travel Requirements

• 20% but will vary depending on the project demands.

Work Environment

• Typical office environment but will vary based upon project demands. Field visits to support project delivery as needed.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: New York City
Nearest Secondary Market: Newark

This job has expired.