QNCM Social Worker Queens - Bilingual Mandarin speaking
Selfhelp Community Services

New York, New York

This job has expired.


Position Summary:Assesses clients' needs and eligibility for in-home services, entitlements and benefits, supervises casework, support, volunteer and Chore staff, and creates and maintains community outreach efforts.

Principal Responsibilities:

  • Conduct intakes, provide accurate information and referrals.
  • Screen and assist clients with applications and re-certifications for entitlements and benefits
  • Assess clients in their home, hospital or other institutional setting as appropriate
  • Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans
  • Provide supportive counseling to clients as needed
  • Maintain ongoing communication with client, family members and other collaterals as appropriate
  • Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames
  • Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
  • Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner
  • Facilitate and assist at social, recreational and other group activities and events
  • Supervise social work students (if applicable)
  • Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
  • Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
  • Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards


  • Job Competencies & Minimum Qualifications:
  • Bachelors required; MSW preferred
  • Working knowledge of Microsoft Office Suite and other technology
  • Excellent communication and listening skills
  • Excellent customer service skills with a focus on treating clients with respect and dignity
  • Able to multi-task and work independently with a great attention to detail


  • Working Conditions/Physical Demand: Business office environment with phone and computer use, travel via public transportation. This position may have the ability to work from home 2-3 times per week.


    This job has expired.

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