Quality Assurance and Compliance Coordinator
Washington State University

Available Title(s):

1138-NN_ADMINPRO - Coordinator

Business Title:

Quality Assurance and Compliance Coordinator

Employee Type:

Admin. Professional

Time Type:

Full time

Position Term:

12 Month

Position Details:

Summary of Duties:

As the Quality Assurance and Compliance Coordinator you will report directly to the WSU Privacy Officer in Compliance and Civil Rights but will also provide direct services and support to Cougar Health Services, applying a lens of equity and inclusivity to ensure that the policies and procedures of Cougar Health Services comply with the Health Insurance Portability and Accountability Act (HIPAA), the Family Educational Rights and Privacy Act (FERPA), accreditation standards, ADA, and other federal, state, and local laws and regulations. You will be responsible for establishing compliance programs based on best practices, diversity, equity, and inclusivity frameworks, and federal or state guidelines, ensuring that software systems and technologies support the needs of compliance programs, training Cougar Health Services staff about these regulations and guidelines, and ensuring practices are consistent with university privacy and security policies.

You will participate in other programs within Cougar Health Services, including Quality Improvement, Compliance, Risk Management, Safety, Diversity, and Accreditation teams, and may have leadership/chair responsibility of assigned committees. You will be required to maintain professional knowledge in all areas of job duties by attending and participating in educational programs and by networking with colleagues. You will also act as a resource and mentor to co-workers by modeling professional and positive behaviors.

While working independently, you will evaluate the legal and regulatory components of compliance, as well as to evaluate audits and gather trend reporting data. You will establish objectives to meet the requirements and accreditation standards applicable to CHS and recommend policies and procedures to support federal and state laws and to ensure equity and inclusivity in application of policy. As the Quality Assurance and Compliance Coordinator, your highest level of decision making is independent, with input from Compliance and Civil Rights and in consultation with the WSU Chief Compliance and Risk Officer, as needed.

Required Qualifications:

• A Bachelor's degree in a field relevant to area of specialization and three (3) years of experience directly related to the specialty area. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

• Experience in an ambulatory healthcare or hospital environment in a regulatory compliance, quality assurance, and or risk management capacity.

• Ability to articulate how policy intersects with equity to contribute to reduction of health disparities.

• Experience working on a multidisciplinary team.

Preferred Qualifications:

• Advanced degree in healthcare administration, public health, law, business, nursing, or another applicable field.

• Experience delivering healthcare services to individuals with diverse religious/spiritual beliefs, racial, ethnic and cultural backgrounds, sexual orientations, and gender identities.

• Demonstrated experience using policy and training to enhance diversity, inclusivity, and health equity.

• Certification in healthcare compliance including HIPAA and FERPA.

• Knowledge of AAAHC accreditation standards and prior experience guiding an organization through the accreditation cycle.

• Experience working with Electronic Medical Records.

• Experience with Power DMS, and Dashboarding software platforms.

• Proficiency in MS Office Suite, and Adobe Acrobat fillable forms.

Additional Information:

Area/College:

Compliance and Risk Management

Department Name:

Compliance and Civil Rights, Health Sciences

City, State, Zip:

Pullman, WA 99163-1022

Department Link:

Compliance and Civil Rights

Monthly Salary:

$4,508.70 - $5,690.89

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For additional information, please review WSU's Administrative Professional Compensation. WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

FTE: 100%

This is a permanent position.

Posting Close Date:

Applicants must submit their completed application by Thursday, May 16, 2024, at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload the following required documents to their online application. External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application. Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Applicants will be requested to provide contact information for professional references within the online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

---