Responsible for the leadership and oversight of Commercial Markets Underwriting in the Midwest Region
Achieve annual profit and revenue objectives and operate efficiently. Accountable for book of business P&L including loss and ALAE ratio, controllable expenses, and Pre Tax Operating Ratio
Effectively communicate and collaborate with regional and branch management in the execution of CMU's business objectives
Significantly contribute to the development, implementation and execution of annual and long-range premium and business plans in conjunction with regional and segment management. Plans should accurately reflect the potential of the territory and industry based upon available premium and universe of accounts, as well as the territory's workers' compensation climate
Select, hire and train the highest qualified candidates for open positions. Monitor performance through effective use of performance management tools. Effectively manage the Underwriting staff with an eye toward increasing the overall knowledge-base, sales skills & technical competencies and effectively managing his/her broker assignments to consistently exceed goals. Implement meaningful development plans which grow the knowledge base of your staff
Lead a team of underwriters located in multiple locations. Delegate underwriting authority as necessary
Ensure the implementation, execution, and monitoring of underwriting policies and procedures with particular focus on risk selection, loss analysis and pricing. Frequently review staffing plans to ensure they support the attainment of objectives
Advance the CMU Focused Industry initiative. Reinforce strategy with staff, colleagues and external audiences. Develop new book and account monitoring tools in conjunction with segment management which are unique to the assigned industry. Promote effective communication among and between different work groups particularly in the execution of industry-specific account management activities
Serve as an industry subject matter expert. Keep abreast of developments in the assigned industry and disseminate relevant information throughout the PMA industry practice (including risk control and claims) and segment management
Ensure that the Corporate Agency Management Program is fully executed by the Underwriting staff and that agency assignments are properly aligned with underwriter skill sets. Design and implement agency management plans and monitor the profitability of assigned agents and brokers in conjunction with branch management and BDM/TMM staff. Maintain a degree of visibility with agents and brokers that is commensurate with the objectives of the assigned territories
Ensure that underwriters serve as highly effective, results-driven account management "quarterbacks" who demonstrate analytical, monitoring, and leadership skills for active account management clients. Hold all participants accountable for executing their responsibilities
Employ strong analytics and sound judgment when making decisions and monitoring results. Communicate pertinent information to management, along with well-reasoned, meaningful recommendations
Demonstrate the required planning, communication, and organizational skills to effectively execute the responsibilities of your position. Exhibit high levels of teamwork, leadership, initiative, and persistence. Recognize the need to execute these attributes consistently, given our evolving organizational structure
Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
10+ years commercial casualty underwriting experience and 5+ years management/supervisory experience is preferred
Strong technical underwriting skills in all casualty lines of business, particularly workers' compensation
Excellent presentation skills and strong oral and written communication skills
Strong management, planning, organizational, and analytical skills
Track record of building relationships with agents and brokers
Proven negotiating skills with a demonstrated record of growth in a book of business and attainment of agency production objectives
Proven developer of talent. Successful track record of mentoring and coaching for high performance
Ability to travel
Experience with remote management
Possesses the initiative, persistence, and perspective to operate within an evolving strategic framework
According to the US Bureau of Labor Statistics (BLS), employment of insurance sales agents is projected to grow 5 percent from 2019 to 2029, faster than the average for all occupations. Many clients do their own research and purchase insurance online. However, agents will still be needed to help clients understand their options and choose a policy that is right for them.
Employment of insurance underwriters is projected to decline 6 percent from 2019 to 2029. Automated underwriting software allows workers to process applications more quickly than before, reducing the need for as many underwriters.
Employment of claims adjusters, appraisers, examiners, and investigators is projected to decline 6 percent from 2019 to 2029. Technology is expected to automate some tasks currently performed by these workers.
According to BLS, the median annual wage for insurance sales agents was $52,180 in May 2020.
The median annual wage for insurance underwriters was $71,790 in May 2020.
The median annual wage for claims adjusters, examiners, and investigators was $68,270 in May 2020.
The median annual wage for insurance appraisers, auto damage was $65,550 in May 2020.