Retirement Services Client Support Spec I

Tempe, Arizona

ADP is hiring a Retirement Services Client Support Specialist I.
In this position you will enter data into recordkeeping, payroll and vendor systems to set-up new 401k plans. Execute client marketing campaigns to communicate the value of the product and produce required monthly reporting to monitor progress. In level 3 and 4: Key client owner and single point of contact responsible for the project management of the entire new client implementation and/or low level merger and acquisition, from the point of sale through the transition to on-going Client Services.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

  • Enter data into recordkeeping, payroll and vendor systems to set-up new 401k plans.
  • Ensure accuracy of client data and escalate issues to appropriate department to ensure timely set-up.
  • Prepare necessary documents for plan set-up and maintain/organize paper documents
  • Handle escalated issues and provide internal support to associates with client issue resolution.
  • Performs other related duties as assigned
  • High School Diploma/GED
  • 1 - 3 Years of Directly Related Experience

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: 

  • Experience noted above, OR 
  • Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. 



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