Sales Support Specialist
Linde Ince

Linde is a leading global industrial gases and engineering company with 2020 sales of $27 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company, please visit our website at .

Linde is seeking a Sales Support Specialist to join our team located in Cleveland, OH.

The Sales Support Specialist will be responsible for supporting Territory Managers and external Customers.

Sales Support Specialist

• Visit's customers independently and with sales personnel as needed
• Focuses on maintaining customer relationships and addressing specific customer problem
• Ensures ongoing accuracy of customer and product information
• Performs inventory management of Industrial Gases and Hardgoods via phone
• Provides support for ongoing customers by answering questions, tracing order status or product shipments and resolving problems
• Prepares analysis, agendas, content, materials, and follow up documentation as appropriate to assist sales teams in exploring client needs during the course of the sales process
• Solves range of straightforward problems and delivers solutions in a timely manner
• Communicates clearly and follows up to close the loop on open customer needs
• Makes recommendations to external customers
• Completes non-routine assignments that required a longer timeframe
• Proposal Support
• Cylinder audit support

Requirements

• High School Diploma or GED required
• Prior Sales Support experience is preferred
• Individual must have strong organizational, and leadership skills, ability to multitask, possess excellent communication skills, and have great attention to detail

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

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