Senior Claims Manager - New Berlin, WI
Artera

New Berlin, Wisconsin


Do you want to help make a difference in building America's infrastructure?

Since 1953, Miller Pipeline has been a leader in building and maintaining America's infrastructure as a premier underground pipeline construction and repair contractor. Our workforce is made up of highly trained and skilled employees totaling over 3,500 with office locations in 20 states. While continually investing in gas infrastructure programs, Miller Pipeline's revenues have continued to grow year over year. Do you want to learn more about what we do? Click or .

Thinking about joining our team and building a career here? There is no better time than now!

At Miller Pipeline you will gain:

  • Growth opportunities for career advancement ( at Miller Pipeline);
  • Competitive wages and industry-leading benefits;
  • A team-oriented atmosphere centered around our core values of Safety, Quality, Commitment, and Reputation ( );
  • On-the-job work and safety training;
  • Employee recognition programs, Employee Care Fund, and more (also see ).
Take a look at our field work by watching the video.

We are seeking an experienced Claims Manager to manage claims, provide monthly updates and reporting, and perform database management at our New Berlin, WI location.

Main Responsibilities
  • Receive initial notification of claims and guide employees on how to properly manage the circumstances.
  • Investigate claims for cause, compensability, and liability.
  • Track the receipt of the appropriate paperwork for all claims, set up claim files, and enter information into the Risk Management Information System (RMIS) upon receipt.
  • Oversee reporting of automobile, general liability, property, and worker's compensation claims insurance carriers.
  • Actively track open claims and interface with insurance carriers, physicians, and other third parties to ensure that claims are being managed aggressively.
  • Manage reserves, settlement consults and claim payments.
  • Manage and assist counsel on litigated matters.
  • Adjust and manage 1st party auto and property losses.
  • Negotiate, settle, and process payments for nominal claims.
  • Manage all third-party subrogation claims.
  • Prepare operations and risk reports for management analysis.
  • Analyze and classify risks as to frequency and potential severity and measure the financial impact of risk on the company.
  • Respond to inquiries and complaints from customers, regulatory agencies, and members of the business community.
Required Qualifications
  • Working knowledge of auto, general liability, property and worker's compensation coverage. Knowledge of medical terminology and treatment protocols along with laws, legal codes, court procedures, precedents, government regulations, executive orders and agency rules. Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Possess a sense of urgency in responding to inquiries and complaints. Effectively present data to management team, public groups, and/or boards of directors.
  • 7+ years' experience in multi-line claims.
  • High school diploma. Significant post-secondary course work.
Preferred Qualifications
  • Bachelor's degree from accredited university.
  • Multi-state worker's compensation, auto, and general liability claims.
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