Senior UX Design Lead
SteamPunk

Overview

As a Senior UX Design Lead, you will be responsible for guiding government clients through our Design Intelligence™ process, incorporating human-centered methods to solve complex user experience challenges. You will plan and execute UX initiatives from discovery through interface design; research, prototyping, iteration, visual design, user and usability testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution.
Contributions

• Participation in all aspects of the discovery process to understand the current state journeys, ecosystem, users, user segments, and stakeholder business needs
• Conduct workshops and interviews to help frame problems, define insights, validate hypothesis, and create a compelling experience vision
• Conduct user research and effectively translate user needs into an implementable digital experience through wireframes and high and low-fidelity prototypes
• Foster continuous improvement through testing and iterative design
• Drive adoptability and usability of experiences developed
• Ensure all deliverables across a variety of projects are produced at the highest quality

Qualifications

• Ability to obtain a U.S. government security clearance
• 6+ years of professional UX/UI design experience creating viable solutions for multi-platform digital products
• Thorough knowledge and demonstrated experience conducting primary and secondary user-research including user-interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting (for example), and applying those insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design
• Thorough knowledge and demonstrated experience designing digital interfaces including wireframing, low and high-fidelity prototyping, and moderated and unmoderated user testing
• Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers
• Experience working on a scrum team within the Agile delivery framework and experience integrating research and design into technical sprints
• Proficiency in Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools
• Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome
• A natural curiosity for solving problems coupled with strong analytical skills
• A collaborative nature with excellent written communication and presentation skills
• Experience working in a project-based environment
• Degree or equivalent experience in HCD, HCI, UX, and UI design

About steampunk

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

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