Specimen Processing Supervisor
Zoetis

[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.]

We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation, and disability insurance.

Specimen Processing Supervisor

A Specimen Processing Supervisor plays a crucial role in diagnostic, research, and medical laboratory settings, overseeing the operations and personnel involved in specimen processing. Below is a detailed job description that outlines the essential duties, qualifications, and skills required for the role:

Job Summary

The Specimen Processing Supervisor is responsible for managing the day-to-day operations of the specimen processing department. This includes supervising staff, ensuring the accuracy and efficiency of specimen processing, compliance with applicable regulations, and maintaining high-quality standards. The role requires a combination of technical expertise, leadership abilities, and a strong commitment to patient care.

Essential Duties and Responsibilities:

• Oversee the receipt, processing, and storage of biological specimens according to established protocols.
• Supervise, train, and evaluate specimen processing staff to ensure competency, efficiency, and adherence to procedures.
• Implement quality control measures and continuous improvement initiatives to enhance departmental operations and outcomes.
• Coordinate with laboratory personnel, healthcare providers, and external agencies to address inquiries, resolve issues, and facilitate effective communication.
• Manage the scheduling, equipment maintenance, and supply inventory to ensure operational readiness and efficiency.
• Develop and enforce safety protocols, ensuring a safe working environment for all employees.
• Analyze departmental performance metrics, prepare reports, and make recommendations for operational improvements.
• Participate in the development of policies and procedures related to specimen processing activities.
• Actively assesses staffing needs and participates in interviewing, selecting, and hiring new employees.
• Establishes and motivates a participative work environment that actively encourages and supports employee involvement.
• Disseminate all essential information promptly, using various forms of communication with direct reports and cross-functional teams.
• Ensures compliance with regulatory agency requirements through maintaining proper documentation, conducting audits, and corrective actions. Troubleshoots and recommends process improvements as needed.

Qualifications

• Bachelor's degree in medical technology, Biology, or a related field. Certification as a Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT) is preferred.
• A minimum of 1-2 years of experience in a clinical laboratory setting, with at least 1 year in a supervisory or leadership role.
• Knowledge of laboratory information systems (LIS) and electronic medical records (EMR) systems.
• Familiarity with regulatory and accreditation standards applicable to laboratory operations.

Required Skills

• Strong leadership and organizational skills, with the ability to motivate and manage a team effectively.
• Excellent communication and interpersonal skills, with the capability to interact with a diverse range of individuals.
• Detail-oriented with a high degree of accuracy and the ability to multitask in a fast-paced environment.
• Analytical and problem-solving skills, with the ability to implement solutions to complex issues.
• Proficiency in Microsoft Office applications and laboratory information systems.
• Work Environment: This position is primarily located within a laboratory setting and may require extended periods of standing or sitting. The supervisor may be exposed to hazardous chemicals or infectious agents and must adhere to strict safety protocols.

Schedule:

The Sample Specimen teams' schedule is Mon-Sat 1a-9:30a. The primary schedule for the Supervisor is Tuesday -Saturday 1:00am -9:30am. However, there should be some flexibility for the Supervisor to work on Mondays as needed.

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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