WHO WE ARE
Tealium is the most trusted and world's largest independent customer data platform. Tealium connects customer data - spanning web, mobile, offline, and IoT devices - so brands can connect with their customers. Tealium's turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.
Tealium's customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.
Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.
Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers' and our experiences beyond all others.
We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.
WHAT WE ARE LOOKING FOR
Tealium is looking for dedicated and motivated Solutions Consultants who want to have a career in advancing Tealium's innovative solutions in the Customer Data Platform (CDP) space. As a Solutions Consultant, you will collaborate closely with Tealium's Americas Sales Team to understand the customer's challenges through joint discovery, create demonstrations and prototypes to showcase Tealium's value to the customer, and present those solutions to Enterprise Architects, line of business users, and the CxO suite. You will establish yourself as a trusted advisor to prospective customers by proving how Tealium's CDP can combine their digital investments in marketing, e-commerce, mobile applications, and other mission critical assets with their crucial customer data, which will result in greater customer insights and faster time to innovation.
These are the core skills you'll need to be successful:
What you'll achieve:
- 5-7 years' experience as a Pre-Sales Solutions Consultant or similar role (Sales Engineer, Pre-Sales Engineer, Technical Advisor, etc.) working with enterprise SaaS product(s)
- Presentation skills and experience that demonstrate technical proficiency, digital marketing knowledge, business, and communication skills in order to influence key decision makers
- Ability to assess customer requirements, identify business problems, and demonstrate proposed solutions linked to value and expressed in both financial and strategic terms
- Understanding of modern sales process, cycles and methodologies.
- Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently and effectively.
- Ability to lead architectural discussions.
- Any specific industry experience is a plus.
Become certified in Tealium's iQ Tag Management, AudienceStream CDP, and EventStream API Hub solutions
Begin to build your customer-facing and Tealium positioning skills through shadowing and customer-scenario role playing
Create a reusable demo asset on a Tealium technical topic of interest
Successfully deliver your reusable demo asset by the end of your second quarter
Partner with Accounts Executives on account planning and strategy and support marketing events
Scope, plan and deliver product presentations and demonstrations that are tailored to the client's requirements
Put all the pieces together to "perfect your craft" by closing deals
Participate in the continuous improvement of Tealium's products by making technical contributions and by providing feedback to Product Marketing and Engineering
Additional requirements for the position include the following:
Must be located in North America
When travel resumes, ability to accommodate some travel
This position does not have direct supervisory responsibilities.
At Tealium, we don't just offer the ordinary, we provide the extraordinary:
- Tealium WOWs (Ways of Work)
, our award winning culture is how with think, act and connect together at Tealium
, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
- Tealium Cares
, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
- Tealium Connects (remote-first working)
, enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
- Tealium Ownership
, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
- Tealium Time
, unlimited paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
- Healium Be-Well Break
, an annual all-company paid shutdown to provide a true break for us all
- Tealium LIFT (Learning is Facilitated at Tealium)
, offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
- Health and Related Benefits Programs
, offering market competitive benefits programs
Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.
The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.
*Offerings vary by level and location.
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