Salary commensurate with experience and qualifications
SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.
Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University's entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world - and work hard to bring their innovations to life. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.
About the Department:
The Office of Facilities Planning and Management (OFPM) is a two hundred plus multi-disciplined team dedicated to campus master planning, strategic planning, design and construction for all capital improvement initiatives, real estate management, facility and infrastructure operations for the Southern Methodist University Dallas and SMU Taos campuses. OFPM has successfully completed a wide range of various projects including residential accommodations, innovation buildings and student life, athletics, fine arts and academic facilities. The Mission Statement reflects the departmental commitment to Ultimate Service, Superior Management, and Positive Impact.
About the Position:
This role is an on-campus, in-person position.
The STABLE Business Analyst is an extremely client facing role responsible for auditing, managing, and maintaining SMU's integrated workplace management system's data integrity. The business analyst is responsible for conducting audits of different data sets within the system throughout the year to maintain optimal accuracy for reporting. Designing the data surveys, training partners, and ensuring validated results. The role will support the research data integration, various and additional support for the successful management of additional system functions as well. This position will be responsible for partner support, training, business process work-flow analysis, data migration and cleanup, project management, and software configuration and customization. The analyst will be expected to coordinate with cross functional internal and customer resources from inception through successful completion.
- Strategy and Planning: Provide IWMS software audit process recommendations and consultation, work with clients and internal teams to define approach and methods for audit cycles and testing of data within the software, assist in developing and deploying workflows, surveys, procedures, provide support and governance for tools, data, policies and processes as it relates to IWMS and data integrity.
- IWMS Support: Answer ad-hoc/how-to questions on the IWMS and IWMS process for internal clients, attend meetings and provide IWMS experience, best practices, and project planning advice, regularly meet with project stakeholders to discuss system and changes, facilitate and document enhancement or project or process requirements in conjunction with OIT, troubleshoot issues
- Process Management: Develop plans and timelines, ensuring scope and approach are fully understood by all stakeholders, ensure all systems of record for project reporting are kept current, communicate status to stakeholders, identify, track, measure and report on key audit milestones and results
Education and Experience:
Bachelor's degree is required.
A minimum of five (5) years of experience is required.
Candidate with working knowledge of ticketing or assignment software required. Working knowledge of Planon, TRIRIGA, ARCHIBUS, other IWMS software, or survey/audit software is preferred.
Knowledge, Skills and Abilities:
Candidate with previous experience working in higher education is desired. Previous experience working with space management data validation is desired. Candidate with project management experience is helpful. Candidate must also demonstrate ability to quickly absorb software knowledge, facilities management and space management functions. Candidate must be proficient in preparing and delivering documents, auditing, and process work-flows.
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly to a variety of stakeholders of varying levels of technical ability. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Physical and Environmental Demands:
- Sit for long periods of time
Deadline to Apply:
Open until filled.
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, firstname.lastname@example.org.
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
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