AAA WASHINGTON
SYSTEM ADMINISTRATOR II-BELLEVUE CORPORATE OFFICE
Start a career in the service industry by procuring, configuring, implementing, and supporting server infrastructure (physical or virtual) and virtual/hosted cloud server solutions
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Manage and maintain the organization's server, workstation, and application infrastructure.
- Perform routine maintenance tasks, such as patching, updates, and backups under supervision.
- Monitor and troubleshoot server and application issues.
- Participate in development of disaster recovery strategies for the AAA Washington server environment.
- Monitor batch job production operations.
- Manage Active Directory, Group Policy, and other related Windows services.
- Develop and maintain PowerShell scripts for automation of routine tasks.
- Participate in planning and executing system upgrades and migrations.
- Collaborate with other IT teams to provide solutions for complex technical issues.
- Have an understanding of ITIL change management process and procedures.
MINIMUM QUALIFICATIONS: - Bachelor's Degree (BA) in business, information systems, computer science or related field or equivalent experience
- 4+ years' experience in Windows Server administration or server management
- 3+ years' experience in VMWare virtualization
PREFERRED QUALIFICATIONS:• Industry recognized certification preferred
CERTIFICATES, LICENSES, REGISTRATIONS: • Valid state Driver's License
KNOWLEDGE, SKILLS, ABILITIES: - Knowledge of key trends and strategies, including virtualization; blade server technology, public and private cloud, server monitoring, server security standards.
- Knowledge of various operating systems, such as Windows Server, RedHat, Linux, VMWare
- Knowledge of cloud services and hybrid-cloud services
- Working knowledge of M365, SCCM, Azure Active Directory, Active Directory, Exchange, Endpoint Manager, Defender365, Avaya, Genesys Cloud, VPN, TCP/IP, DNS, DHCP, BIG-IP, SQL Server, Rubrik and various system monitoring tools such as Solarwinds.
- Working knowledge of server hardware including, firmware, driver and security patching processes
- Ability to communicate and engage effectively with a diverse audience, including front line technical staff, non-technical staff & management, and vendors.
- Skilled in operational and technical ability to manage complex server environments and associated infrastructure.
- Knowledgeable in M365 Tenants, AWS, Azure
- Ability to thrive in an environment with competing priorities from multiple stakeholders
- Strong troubleshooting and analytical reasoning skills
- Ability to work independently as well as collaboratively
- Ability to establish rapport and gain the trust of others, motivate/influence others to actions that drives business impact and alignment
WHO WE ARE: The American Automobile Association (AAA) has been a leader in roadside assistance, mobility advocacy and traffic safety for nearly 120 years, AAA Washington also operates a full-service travel agency and the largest independent personal-lines insurance agency in Washington.
Eligible benefits include: - Health insurance (medical vision, prescription drug, and dental)
- Up to 20 days of Paid Time Off (PTO) in the first year for vacation or sick leave
- Eleven Paid Holidays every year in addition to PTO, including MLK and Juneteenth
- 401(k) with Employer Match
- Life, STD, and LTD insurance
- Flexible Spending Accounts
- 4 Hours of Volunteer Time Off every year
- Free Premier RV AAA Washington Membership
- Paid, on-going training throughout your career
- THRIVE wellness program
SALARY:• Target hiring salary range is $86,300 to $106,000 annually and offer rate is based on experience.
• Opportunity for Annual Company-wide discretionary bonus.
RANKED AS ONE OF WASHINGTON'S 2023 BEST PLACES TO WORK by Puget Sound Business Journal
- AAA Washington is committed to hiring and retaining a diverse and inclusive staff.
- We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.
- We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.
- AAA Washington is a drug-free workplace.
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